Frequently Asked Questions

Or Call us 1-800-730-0292

Yes, we offer rush repairs and can often repair your product within 1-3 days.

Yes we do offer exchange credit for most defective units. We generally issue a credit after we receive the defective unit or can refund the credit card used for the purchase.

Most of our repair lead times are 2-4 weeks, but we can often get them done much faster. And our standard repair lead time on Panelviews and HMIs is only 3-5 days!

Yes, we specialize in selling and repairing obsolete Allen Bradley and Eaton Cutler Hammer Products. Some of the main obsolete product lines we sell are PLC 5, SLC 500, Panelview 1000, and 1394 Servo Drives. But we also sell many more!

We generally do not accept returns on items ordered by mistake. You can view our full return policy Here.

Yes we buy surplus parts, both Used and Surplus Never Used. If you have a list of parts you would like to sell please submit them Here.

Yes, it can be viewed Here

You can request a formal quote Here.

We can ship via UPS, Fedex or DHL. We can also ship on your account. And we can also give you contact information for courier services in our area if you need it faster.

We accept all major Credit Cards, Paypal, Wire Transfers, ACH payments, checks, and offer Net 30 terms after approval.