Rated 4.3 with 21 reviews


Description:  The 2711-B5A1 is part of the Panelview 550 series. It has a 5.5 inch Monochrome display, Keypad and Touchscreen user input, 100-240 VAC 50/60 HZ input power, and has Remote I/O Communication and RS-232 Printer Port.

In Stock Ships Today 

Request a quote for 2711-B5A1
Warranty: 1 year DO Supply Warranty Included
Shipping: Worldwide shipping via DHL, UPS, Fedex, and TNT
Repairs: We offer repair service for the 2711-B5A1 in 3-5 days.
Exchange: Exchange credit for your defective unit available.

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About 2711-B5A1

The Allen-Bradley 2711-B5A1 is a PanelView 550 standard keypad and touchscreen terminal. It has a 5.5-inch blue monochrome LCD touchscreen with 128 touch cells that have an actuation of 1 million presses. This terminal has a 256 x 128 display resolution and a display area of 4.75 x 2.38 inches. Its internal backlight has approximately 100,000 hours of LED life but it is user-replaceable with a 2711-NL1 backlight. The keypad input of this terminal consists of numeric keys, navigation keys, and function keys that have a stainless-steel domed membrane and an actuation of 1 million presses.

It is an AC or DC power terminal that has a 240 KB non-volatile RAM for application objects, text, and bitmaps, and a 170 KB application runtime. It comes with an RS-232 printer port and a remote I/O communication port. The communication cable compatible with the 2711-B5A1 terminal is the 2711-NC13 and it can be programmed using the Panelbuilder 32 software. A battery-backed real-time clock timestamps critical data and it supports an ATA memory card. It has a total measurement of 6.57 x 10.47 x 4.17 inches and weighs 2.7 pounds. It ships with a firmware version that ranges from 1.00 to 4.48.

This terminal has a nominal DC input voltage of 24 Volts DC, a DC input voltage range of 18 to 30 Volts DC, and an AC input voltage of 85 to 264 Volts AC at 47 to 63 Hertz. It also has a maximum power consumption of 18 W or 0.75 Amps at 24 Volts DC for DC power and 45 VA for AC power. The operating temperature ranges from 0 to 55 degrees Celsius and the non-operating temperature ranges from -20 to 70 degrees Celsius. The heat dissipation of the 2711-B5A1 terminal is 20 W or 69 BTU/hour and its non-condensing relative humidity is 5 to 95% at 0 to 30 degrees Celsius. It has an operating altitude of up to 2000 meters and an operating vibration of 2 g at up to 2000 Hertz. The 2711-B5A1’s operating shock is 30 g and its non-operating shock is 50 g.

Technical specifications:

Manufacturer:Rockwell Automation
Part Number/Catalog No.:2711-B5A1
Product Line:Panelview 550
Display Size:5.5 inches
Display Color:Monochrome LCD blue mode
Input Type:Keypad and Touchscreen
Communication:Remote I/O Communication and RS-232 Printer Port
Input Power:120 Volts AC
Software:Panelbuilder 32
Memory:170 KB application runtime
Communication Cable:2711-NC13
Shipping Weight:6 pounds
Shipping Dimensions:14x11x8 inches


Question: What is the input type of 2711-B5A1?

Answer: The input type of 2711-B5A1 is both keypad and touchscreen.  


Question: Is the internal backlight replaceable?

Answer: Yes, 2711-B5A1 has internal replacable backlight. The internal backlight replacement part number is 2711-NL1


Question: What is the price of 2711-B5A1?

Answer: Submit a quote request, send us an email or call 800-730-0292 for our best price. 

Type Lead Time Price Action
Repair Service 3-5 days $720.48Add to Cart

We can Repair your Panelview 550

We have a team of highly trained technicians that can repair your panelview quickly at a great low price. To get a repair quote call 1-800-730-0292 or email sales@dosupply.com. Some of the benefits of our repair process includes:

  • Repair Turnaround of 3-5 Days for Most Panelviews
  • Rush Repairs of 1-3 Days
  • Fast Return of Your Repair via UPS, FedEx, or DHL.
  • If the item is not repairable, you can choose to have it returned to you free of charge or it can be counted as an exchange credit toward a refurbished or new unit if available.
  • Wide range of repairs that can be completed by our highly skilled technicians as shown below.
  • Repair Capabilities:

    Auto Verification and Self-Test Failures


    • Error 1 STATIC RAM test
    • Error 2 Terminal searching for a file to download.
    • Error 10 Erase boot flash area.
    • Error 11 Copy boot code
    • Error 12 Boot code copy successful
    • Error 13 Boot code copy failed. Check for error after boot code is copied to the onboard flash EPROM.
    • Error 20 Erase firmware from flash EPROM
    • Error 21 Copy firmware to firmware flash memory
    • Error 22 Firmware copy successful
    • Error 23 Firmware copy failed
    • Error 24 Performed CRC base firmware check
    • Error 25 Firmware not compatible with boot code
    • Error 26 Firmware not compatible with hardware
    • Error 30 Watchdog test
    • Error 31 Stuck key test
    • Error 32 Real time clock test
    • Error 33 LCD RAM failed
    • Error 34 Performed CRC extended firmware check
    • Error 40 No executable code to run after boot
    • Error 50 Wrong memory card format
    • Error 60 CPU could not execute code

    We Can Repair Your Hardware failures including:

    • Communication Hardware Faults (Ethernet/IP, DH-485, DH+, ControlNet, and RS-232)
    • Broken Toushcreen/Keypads
    • Broken Glass
    • Displays (Dead/Dim/Lines/Missing Pixels)
    • Dead Backlights
    • Broken Housing/Bezel
    • Power Board Failures

Common misspellings: