About 2711-B5A10

The PanelView 550 series is an obsolete family of Allen Bradley PanelViews; one of these, the 2711-B5A10, is an AC-power run module with a number of efficient features, including its dual-input functionality, featuring both a touchscreen input and a keypad. The keypad on this unit has a numeric keypad and arrow keys, along with its 10-key function keypad, marked F1 through F10. All of these keys are finished with a domed-membrane effect and set into a stainless-steel frame. The touchscreen on the 2711-B5A10 unit is also its output display: with a 5.5 inch diagonal length, this monochrome blue LCD screen has a 1-million-press actuation, allowing for extensive use. The backlight in this module can stay active for around 100,000 hours before becoming unserviceable. The PanelBuilder32 software, which runs on the 2711-B5A10, is an easily-navigated software, often used on a personal computer as well.

This module communicates using built-in ports, of which this module has two types: the RS-232 Printer port, and the DeviceNet communication port. Both of these ports require a 2711-NC13 cable or cables to physically connect them to the desired network. The 2711-B5A10 usually consumes close to 0.76 Amperes at a 24 Volt DC power (18 Watts) while being powered by an input voltage between 18 and 30 Volts DC. The 2711-B5A10 also dissipates around 20 Watts of power, or 69 BTU per hour. Generally, the 2711-B5A10 can withstand a shock of up to 30 g while the module is operating; when non-operational, the 2711-B5A10 can handle up to 50 G. Its temperature rating fluctuate between 0 to 55 degrees Celsius while operating (32 to 131 degrees Fahrenheit) and -20 to 70 degrees Celsius while not operational (-4 to 158 degrees Celsius). To avoid early deterioration of this PanelView, mount it at an altitude that is or lower than or equal to 6,561 feet (2000 meters).

FAQ for 2711-B5A10

Question: What kind of memory storage does this module contain?

Answer: The 2711-B5A10 contains an application memory of 170 kilobytes in addition to 240 kilobytes of nonvolatile RAM.

Question: Does the 2711-B5A10 have an option for additional external memory?

Answer: Yes, the 2711-B5A10 has a memory card slot in the rear of the module, which supports an ATA type memory card.

Question: How can information be put into the 2711-B5A10 module?

Answer: The 2711-B5A10 has both a touchscreen and a keypad for the user to input information.

Question: How many hours of life can this unit’s backlight handle?

Answer: This module’s backlight has around 100,000 hours of life in it before needing a replacement.

Question: Can this module’s backlight be replaced?

Answer: Yes, this module’s backlight replacement can be ordered with the catalog number 2711-NL1.

Question: Does DO Supply offer an option to order the 2711-B5A10L1 with a warranty?

Answer: Yes, DO Supply offers a one-year DO Supply warranty with the purchase of the 2711-B5A10L1.

Question: Can the 2711-B5A10L1 be repaired if it malfunctions?

Answer: DO Supply offers a variety of repair options. Please view the tab listed below or contact us for more information.

Repair Services for 2711-B5A10

Type	Lead Time	Price	Action
Repair Service	3-5 days	$651	Add to Cart

We can Repair your Panelview 550

We have a team of highly trained technicians that can repair your panelview quickly at a great low price. To get a repair quote call 1-800-730-0292 or email sales@dosupply.com. Some of the benefits of our repair process includes:

• Repair Turnaround of 3-5 Days for Most Panelviews
• Rush Repairs of 1-3 Days
• Fast Return of Your Repair via UPS, FedEx, or DHL.
• If the item is not repairable, you can choose to have it returned to you free of charge or it can be counted as an exchange credit toward a refurbished or new unit if available.
• Wide range of repairs that can be completed by our highly skilled technicians as shown below.
• Repair Capabilities:

  Auto Verification and Self-Test Failures

  ERROR! FEHLER! ERREUR! ERRORE!

  • Error 1 STATIC RAM test
  • Error 2 Terminal searching for a file to download.
  • Error 10 Erase boot flash area.
  • Error 11 Copy boot code
  • Error 12 Boot code copy successful
  • Error 13 Boot code copy failed. Check for error after boot code is copied to the onboard flash EPROM.
  • Error 20 Erase firmware from flash EPROM
  • Error 21 Copy firmware to firmware flash memory
  • Error 22 Firmware copy successful
  • Error 23 Firmware copy failed
  • Error 24 Performed CRC base firmware check
  • Error 25 Firmware not compatible with boot code
  • Error 26 Firmware not compatible with hardware
  • Error 30 Watchdog test
  • Error 31 Stuck key test
  • Error 32 Real time clock test
  • Error 33 LCD RAM failed
  • Error 34 Performed CRC extended firmware check
  • Error 40 No executable code to run after boot
  • Error 50 Wrong memory card format
  • Error 60 CPU could not execute code

  We Can Repair Your Hardware failures including:

  • Communication Hardware Faults (Ethernet/IP, DH-485, DH+, ControlNet, and RS-232)
  • Broken Toushcreen/Keypads
  • Broken Glass
  • Displays (Dead/Dim/Lines/Missing Pixels)
  • Dead Backlights
  • Broken Housing/Bezel
  • Power Board Failures

Revisions for 2711-B5A10

Please refer to the manual for more information about the 2711-B5A10 such as the wiring diagrams, data sheets, firmware information and migration or obsolescence details.