About 2711-B5A5

The 2711-B5A5 terminal is an obsolete Allen-Bradley PanelView 550 terminal, that allows the users to interface with a machine. Its monochrome display screen is an LCD with blue graphics and it is 5.5 inches long. This HMI (Human-Machine Interface) utilizes the Panelbuilder 32 Software for its applications. Additionally, this HMI has an RS-232 (DH-485) port for communication purposes, although it does not contain a printer port. To connect the module to a network through this unit’s RS-232 communication port, one or more 2711-NC13 communication cables are required. The 2711-B5A5 module is a combination of a keypad input type and a touchscreen input type of terminal because it comes with both a keypad and a touchscreen that provide the users with greater input capacities. Its LED backlight has approximately 100,000 hours of life and it can be replaced with the Allen-Bradley 2711-NL1 backlight, and the resolution of the screen is around 256 x 128.

The 2711-B5A5 requires an input voltage of 120 Volts of AC power at 47 to 63 Hertz. Its memory consists of 170 kilobytes of RAM application runtime memory, in addition to 240 kilobytes of available non-volatile memory. This module contains a real-time clock that will timestamp all important data and it is battery backed, allowing the users to replace the batteries when necessary. This module also supports an ATA memory card. The 2711-B5A5 has a shipping weight between 3 and 6 pounds, its dimensions are approximately 14 x 11 x 8 inches, and it is commonly used with the series A, B, C, D, E, F, G, and H, and with firmware that includes revisions 1.00 through 4.48. The 2711-B5A5 has an operating temperature range of around 32 to 131 degrees Fahrenheit, and it should not be stored at a temperature outside a range of -4 to 158 degrees Fahrenheit. This 550 PanelView terminal dissipates around 20 Watts (or 69 BTU/hour) of heat and it has a relative humidity around 5 to 95% at up to 30 degrees Celsius. Do not mount this unit at an altitude higher than 200 meters. It can be enclosed with a NEMA Type 12, 13, 4x, IEC IP54, or IP65 type of enclosure.

FAQ for 2711-B5A5

Question: Which communication ports are built into the 2711-B5A5 PanelView 550 Terminal?

Answer: The 2711-B5A5 PanelView 550 Terminal has a DH-485 RS 232 communication Port.

Question: What cable should be used to connect to the DH-485 RS 232 communication port?

Answer: To connect to the DH-485 RS 232 port, use the 2711-NC13 communication cable.

Question: What is the price of the 2711-B5A5 PanelView 550 Terminal?

Answer: Submit a quote, send us an email, or call 800-730-0292 for our best price.

Question: Does DO Supply offer repair services for the 2711-B5A5 PanelView 550 Terminal?

Answer: DO Supply offers a variety of repair services for Allen-Bradley products, including the 2711-B5A5 PanelView 550 Terminal. See the Repairs tab for more information.

Question: How long does the backlight last on the 2711-B5A5?

Answer: The 2711-B5A5 LED backlight has a lifespan of 100,000 hours.

Question: Is the backlight replaceable on the 2711-B5A5?

Answer: Yes, the 2711-B5A5 has a replaceable backlight; see the part number 2711-NL1 for the replacement part.

Question: What certifications does the 2711-B5A5 have?

Answer: Among others, the 2711-B5A5 has CSA 22.2 No. 142 and No 213 Class 1 Div 2 (groups A-D and T4), and UL508 and UL1604 Class 1, Div 2 (groups A-D and T4) certifications.

Troubleshooting for 2711-B5A5

Common Troubleshooting Issues with the 2711-B5A5:

-Access Configuration Screen: Press and hold the left and right arrow keys at the same time.

-Reset the 2711-B5A5 to defaults: Hold the bottom left key and the top right key during start up at auto check #32.  

-The Paneview 550 is displaying Error 31: This means the unit has a stuck key, so it needs to be repaired. 

-Need to reload program onto the 2711-B5A5: Copy your .PVA file onto your ATA Memory card (2711-NM232).  Then enter in the configuration screen as described above and select Memory card.  Then click download from Memory Card. 

Repair Services for 2711-B5A5

Type	Lead Time	Price	Action
Repair Service	3-5 days	$840	Add to Cart

We can Repair your Panelview 550

We have a team of highly trained technicians that can repair your panelview quickly at a great low price. To get a repair quote call 1-800-730-0292 or email [email protected]. Some of the benefits of our repair process includes:

• Repair Turnaround of 3-5 Days for Most Panelviews
• Rush Repairs of 1-3 Days
• Fast Return of Your Repair via UPS, FedEx, or DHL.
• If the item is not repairable, you can choose to have it returned to you free of charge or it can be counted as an exchange credit toward a refurbished or new unit if available.
• Wide range of repairs that can be completed by our highly skilled technicians as shown below.
• Repair Capabilities:

  Auto Verification and Self-Test Failures

  ERROR! FEHLER! ERREUR! ERRORE!

  • Error 1 STATIC RAM test
  • Error 2 Terminal searching for a file to download.
  • Error 10 Erase boot flash area.
  • Error 11 Copy boot code
  • Error 12 Boot code copy successful
  • Error 13 Boot code copy failed. Check for error after boot code is copied to the onboard flash EPROM.
  • Error 20 Erase firmware from flash EPROM
  • Error 21 Copy firmware to firmware flash memory
  • Error 22 Firmware copy successful
  • Error 23 Firmware copy failed
  • Error 24 Performed CRC base firmware check
  • Error 25 Firmware not compatible with boot code
  • Error 26 Firmware not compatible with hardware
  • Error 30 Watchdog test
  • Error 31 Stuck key test
  • Error 32 Real time clock test
  • Error 33 LCD RAM failed
  • Error 34 Performed CRC extended firmware check
  • Error 40 No executable code to run after boot
  • Error 50 Wrong memory card format
  • Error 60 CPU could not execute code

  We Can Repair Your Hardware failures including:

  • Communication Hardware Faults (Ethernet/IP, DH-485, DH+, ControlNet, and RS-232)
  • Broken Toushcreen/Keypads
  • Broken Glass
  • Displays (Dead/Dim/Lines/Missing Pixels)
  • Dead Backlights
  • Broken Housing/Bezel
  • Power Board Failures

Revisions for 2711-B5A5

Please refer to the manual for more information about the 2711-B5A5 such as the wiring diagrams, data sheets, firmware information and migration or obsolescence details.

Reviews for 2711-B5A5

Input Method: Touchscreen and Keypad

"This PV 550 enables the user to control the unit with both the 5.5 inch touchscreen and a Keypad to enter commands. " -DO Supply Tech