The obsolete 2711-B5A8 PanelView 550 is an old operator terminal that allows the user to interface with a variety of machines. This Panelview terminal provides a human-machine interface or HMI with a 5.5 in. monochrome LCD blue mode screen. The 2711-B5A8 HMI terminal allows the users to connect to the machines that it will interface with by using the PanelBuilder32 software and with its DH+ Communication Port and its RS-232 Printer Ports that allow the terminal to connect to another machine with 1 or more 2711-NC13 communication cables. The user is able to control the 2711-B5A8 unit by using its keypad and its touchscreen to input information and commands. The PanelBuilder32 is installed with an installation CD included with the terminal and this CD also contains information for setting up or troubleshooting the terminal.
The whole 2711-B5A8 operator terminal is powered using 120V AC power. The 2711-B5A8 unit has 170 KB of application runtime internal memory. This unit also has an internal backlight replacement part number of 2711-NL1. The 2711-B5A8 uses solid-state electronics to operate. Do not use it as an emergency stop mechanism or any other type of safety device. The approximate shipping weight and dimensions of the 2711-B5A8 PanelView 550 operator terminal are 6 pounds and 14 x 11 x 8 inches, respectively. The most common 2711-B5A8 terminal series are Series A, B, C, D, E, F, G, and H, and the most common firmware versions include versions 1.00 to 4.48.
FAQ for 2711-B5A8
Question: Does the 2711-B5A8 have a printer port?
Answer: Yes, the 2711-B5A8 PanelView 550 Terminal has an RS-232 printer port.
Question: What are this module’s communication options?
Answer: The 2711-B5A8 uses DH+ communication as well as an RS-232 Printer Port.
Question: What are the most common firmware used with this module?
Answer: The 2711-B5A8 uses a firmware between revisions 1.0 and 4.48.
Question: What type of software does this module require?
Answer: The 2711-B5A8 uses the Panelbuilder 32 software.
Question: Can this module be purchased with a warranty?
Answer: Yes, the 2711-B5A8 comes with a free one-year warranty from DO Supply, Inc.
Question: Where can I send the 2711-B5A8 to be repaired?
Answer: DO Supply, Inc. offers a variety of repair services for the 2711-B5A8.
Troubleshooting for 2711-B5A8
Common Troubleshooting Issues with the 2711-B5A8:
-Access Configuration Screen of the Panelview 550: Press and hold the left and right arrow keys at the same time.
-DH+ Communication error: Enter the configuration screen and check the communication settings screen for errors, if the screen shows DH+ communication hardware failure then the Panelview 550 needs to be repaired.If it does not show that error, then you need to adjust the DH+ communications settings to communicate correctly with your PLC.
-Reset the PV 550 to defaults: Hold the bottom left button and the top right button during start up at auto check number 32.
-The 2711-B5A8 shows Error 31: This means the Panelview 550 has a stuck key, so it needs to be repaired.
-Need to reload program onto the 2711-B5A8: Copy your .PVA file onto your ATA Memory card (2711-NM232). Then enter into the configuration screen as described above and select Memory card. Then click download from Memory Card.
-Panelview 550 shows Error 32- This is a time clock error and needs to be repaired, before it will function correctly.
Repair Services for 2711-B5A8
||$1269||Add to Cart |
We can Repair your Panelview 550
We have a team of highly trained technicians that can repair your panelview quickly at a great low price. To get a repair quote call 1-800-730-0292 or email [email protected]. Some of the benefits of our repair process includes:
- Repair Turnaround of 3-5 Days for Most Panelviews
- Rush Repairs of 1-3 Days
- Fast Return of Your Repair via UPS, FedEx, or DHL.
- If the item is not repairable, you can choose to have it returned to you free of charge or it can be counted as an exchange credit toward a refurbished or new unit if available.
- Wide range of repairs that can be completed by our highly skilled technicians as shown below.
- Repair Capabilities:
Auto Verification and Self-Test Failures
ERROR! FEHLER! ERREUR! ERRORE!
- Error 1 STATIC RAM test
- Error 2 Terminal searching for a file to download.
- Error 10 Erase boot flash area.
- Error 11 Copy boot code
- Error 12 Boot code copy successful
- Error 13 Boot code copy failed. Check for error after boot code is copied to the onboard flash EPROM.
- Error 20 Erase firmware from flash EPROM
- Error 21 Copy firmware to firmware flash memory
- Error 22 Firmware copy successful
- Error 23 Firmware copy failed
- Error 24 Performed CRC base firmware check
- Error 25 Firmware not compatible with boot code
- Error 26 Firmware not compatible with hardware
- Error 30 Watchdog test
- Error 31 Stuck key test
- Error 32 Real time clock test
- Error 33 LCD RAM failed
- Error 34 Performed CRC extended firmware check
- Error 40 No executable code to run after boot
- Error 50 Wrong memory card format
- Error 60 CPU could not execute code
We Can Repair Your Hardware failures including:
- Communication Hardware Faults (Ethernet/IP, DH-485, DH+, ControlNet, and RS-232)
- Broken Toushcreen/Keypads
- Broken Glass
- Displays (Dead/Dim/Lines/Missing Pixels)
- Dead Backlights
- Broken Housing/Bezel
- Power Board Failures
Revisions for 2711-B5A8
Please refer to the manual for more information about the 2711-B5A8 such as the wiring diagrams, data sheets,
firmware information and migration or obsolescence details.
|Revision Part #
||Also Known as
||2711-B5A8/A, Series A, Rev A
||2711-B5A8/B, Series B, Rev B
||2711-B5A8/C, Series C, Rev C
||2711-B5A8/D, Series D, Rev D
||2711-B5A8/E, Series E, Rev E
||2711-B5A8/F, Series F, Rev F
||2711-B5A8/G, Series G, Rev G
||2711-B5A8/H, Series H, Rev H
||2711-B5A8/X, Series X, Rev X
The 2711-B5A8 has several firmware revisions: 2711-B5A8 FRN 1.02, 2711-B5A8 FRN 1.03, 2711-B5A8 FRN 1.06, 2711-B5A8 FRN 1.07, 2711-B5A8 FRN 2.00, 2711-B5A8 FRN 2.01, 2711-B5A8 FRN 3.00, 2711-B5A8 FRN 3.01, 2711-B5A8 FRN 3.13, 2711-B5A8 FRN 3.14, 2711-B5A8 FRN 3.30, 2711-B5A8 FRN 3.40, 2711-B5A8 FRN 4.00, 2711-B5A8 FRN 4.10, 2711-B5A8 FRN 4.20, 2711-B5A8 FRN 4.41, 2711-B5A8 FRN 4.46, and 2711-B5A8 FRN 4.48
Reviews for 2711-B5A8
Input Method: Touchscreen and Keypad
"This Standard Panelview 550 enables the user to control the unit with both the Touchscreen and a Keypad for easier access and data input. " -DO Supply Tech