Rated 3.7 with 13 reviews



The 2711-B5A8 is part of the Panelview 550 series. It has a 5.5 inch Monochrome display, Keypad and Touchscreen user input, 100-240 VAC 50/60 HZ input power, and has DH+ Communication and RS-232 Printer Port.

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Request a quote for 2711-B5A8
Warranty: 1 year DO Supply Warranty Included
Shipping: Worldwide shipping via DHL, UPS, Fedex, and TNT
Repairs: We offer repair service for the 2711-B5A8 in 3-5 days.
Exchange: Exchange credit for your defective unit available.

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About 2711-B5A8

The obsolete 2711-B5A8 PanelView 550 is an old operator terminal that allows the user to interface with a variety of machines. This Panelview terminal provides a human-machine interface or HMI with a 5.5 in. monochrome LCD blue mode screen. The 2711-B5A8 HMI terminal allows the users to connect to the machines that it will interface with by using the PanelBuilder32 software and with its DH+ Communication Port and its RS-232 Printer Ports that allow the terminal to connect to another machine with 1 or more 2711-NC13 communication cables. The user is able to control the 2711-B5A8 unit by using its keypad and its touchscreen to input information and commands. The PanelBuilder32 is installed with an installation CD included with the terminal and this CD also contains information for setting up or troubleshooting the terminal.

The whole 2711-B5A8 operator terminal is powered using 120V AC power. The 2711-B5A8 unit has 170 KB of application runtime internal memory. This unit also has an internal backlight replacement part number of 2711-NL1. The 2711-B5A8 uses solid-state electronics to operate. Do not use it as an emergency stop mechanism or any other type of safety device. The approximate shipping weight and dimensions of the 2711-B5A8 PanelView 550 operator terminal are 6 pounds and 14 x 11 x 8 inches, respectively. The most common 2711-B5A8 terminal series are Series A, B, C, D, E, F, G, and H, and the most common firmware versions include versions 1.00 to 4.48.

Technical specifications:

Manufacturer:Rockwell Automation
Part Number/Catalog No.:2711-B5A8
Product Line:Panelview 550
Module Type:Panelview Operator Terminal
Display Size:5.5 in.
Display Color:Monochrome LCD blue mode
Input Type:Keypad and Touchscreen
Communication:DH+ Communication and RS-232 Printer Port
Input Power:120 VAC
Software:Panelbuilder 32
Communication Cable:2711-NC13
Shipping Weight:6 pounds
Shipping Dimensions:14 x 11 x 8 inches
Memory:170 KB application runtime


Question: Does the 2711-B5A8 have a printer port?

Answer: Yes, the 2711-B5A8 PanelView 550 Terminal has an RS-232 printer port.


Question: What are this module’s communication options?

Answer: The 2711-B5A8 uses DH+ communication as well as an RS-232 Printer Port.


Question: What are the most common firmware used with this module?

Answer: The 2711-B5A8 uses a firmware between revisions 1.0 and 4.48.


Question: What type of software does this module require?

Answer: The 2711-B5A8 uses the Panelbuilder 32 software.


Question: Can this module be purchased with a warranty?

Answer: Yes, the 2711-B5A8 comes with a free one-year warranty from DO Supply, Inc.


Question: Where can I send the 2711-B5A8 to be repaired?

Answer: DO Supply, Inc. offers a variety of repair services for the 2711-B5A8.

Type Lead Time Price Action
Repair Service 3-5 days $1193.49Add to Cart

We can Repair your Panelview 550

We have a team of highly trained technicians that can repair your panelview quickly at a great low price. To get a repair quote call 1-800-730-0292 or email sales@dosupply.com. Some of the benefits of our repair process includes:

  • Repair Turnaround of 3-5 Days for Most Panelviews
  • Rush Repairs of 1-3 Days
  • Fast Return of Your Repair via UPS, FedEx, or DHL.
  • If the item is not repairable, you can choose to have it returned to you free of charge or it can be counted as an exchange credit toward a refurbished or new unit if available.
  • Wide range of repairs that can be completed by our highly skilled technicians as shown below.
  • Repair Capabilities:

    Auto Verification and Self-Test Failures


    • Error 1 STATIC RAM test
    • Error 2 Terminal searching for a file to download.
    • Error 10 Erase boot flash area.
    • Error 11 Copy boot code
    • Error 12 Boot code copy successful
    • Error 13 Boot code copy failed. Check for error after boot code is copied to the onboard flash EPROM.
    • Error 20 Erase firmware from flash EPROM
    • Error 21 Copy firmware to firmware flash memory
    • Error 22 Firmware copy successful
    • Error 23 Firmware copy failed
    • Error 24 Performed CRC base firmware check
    • Error 25 Firmware not compatible with boot code
    • Error 26 Firmware not compatible with hardware
    • Error 30 Watchdog test
    • Error 31 Stuck key test
    • Error 32 Real time clock test
    • Error 33 LCD RAM failed
    • Error 34 Performed CRC extended firmware check
    • Error 40 No executable code to run after boot
    • Error 50 Wrong memory card format
    • Error 60 CPU could not execute code

    We Can Repair Your Hardware failures including:

    • Communication Hardware Faults (Ethernet/IP, DH-485, DH+, ControlNet, and RS-232)
    • Broken Toushcreen/Keypads
    • Broken Glass
    • Displays (Dead/Dim/Lines/Missing Pixels)
    • Dead Backlights
    • Broken Housing/Bezel
    • Power Board Failures

Common misspellings: