Rated 4.7 with 15 reviews


Description:  The 2711-B5A9L1 is part of the Panelview 550 series. It has a 5.5 inch Monochrome display, Keypad and Touchscreen user input, 24 VDC input power, and has RS-232 (DH-485) Communication and RS-232 Printer Port.


Request a quote for 2711-B5A9L1
Warranty: 1 year DO Supply Warranty Included
Shipping: Worldwide shipping via DHL, UPS, Fedex, and TNT
Repairs: We offer repair service for the 2711-B5A9L1 in 3-5 days.
Exchange: Exchange credit for your defective unit available.

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2711-B5A9L1 Product Details

The obsolete Allen-Bradley 2711-B5A9L1 Panelview 550 terminal is an operator terminal which allows users and programmers to interface with their machines. The 2711-B5A9L1 is an HMI or a human-machine interface and this Panelview 550 series terminal’s interface screen is a 5.5 in. monochrome blue mode LCD. This screen shows information in blue monochrome pixel graphics. The 2711-B5A9L1 HMI allows users and programmers to connect to other machines with Panelbuilder 32 software and with its RS-232 (DH-485) Communication Port or with its RS-232 Printer Port with one or more 2711-NC13 communication cables. The users and programmers can control the unit by using its keypad and its touchscreen to input information, commands, functions, and data. The 2711-B5A9L1 Panelview 550 terminal is powered by 24V DC power and it has an internal memory capacity of 170 KB of application runtime.

This unit uses an internal backlight that can be replaced if necessary. The backlight’s replacement part number is 2711-NL1. The approximate shipping weight is 6 lbs and the approximate shipping dimensions are 14 x 11 x 8 inches. The 2711-B5A9L1 comes in several series, the most common of which are Series A, B, C, D, E, F, G, and H and the most common firmware versions that it uses include firmware versions 1.00-4.48. The 2711-B5A9L1 Panelview 550 terminal is CE-marked and UL and CUL certified and it can fit into an indoor-rated NEMA Type 12, 13, or 4X enclosure. It can operate in Class I Zone 2, Class II Division 2, and in Class III Division 1 rated environments.

Technical specifications:
Manufacturer:Rockwell Automation
Part Number/Catalog No.:2711-B5A9L1
Product Line:Panelview 550
Display Size:5.5 in.
Display Color:Monochrome LCD blue mode
Input Type:Keypad and Touchscreen
Communication:RS-232 (DH-485) Communication and RS-232 Printer Port
Input Power:24V DC
Software:Panelbuilder 32
Memory:170 KB application runtime
Communication Cable:2711-NC13
Shipping Weight:6 lbs
Shipping Dimensions:14x11x8 inches

Question: What type of input does the 2711-B5A9L1 have?
Answer: The 2711-B5A9L1 has a keypad and a touchscreen for input.


Question: What type of firmware does the 2711-B5A9L1 use?
Answer: The 2711-B5A9L1 uses firmware versions 1.00-4.48.


Question: Does the 2711-B5A9L1 have a replaceable backlight?
Answer: Yes, the 2711-B5A9L1 has a replaceable backlight with a part number of 2711-NL1.


Question: What type of display does the 2711-B5A9L1 have?
Answer: The 2711-B5A9L1 has a blue mode monochrome LCD as its display.


Question: What is the price of the 2711-B5A9L1?
Answer: Submit a quote request, send us an email, or call 1-800-730-0292 for our best price.

Type Lead Time Price Action
Repair Service 3-5 days AskGet Quote

We can Repair your Panelview 550

We have a team of highly trained technicians that can repair your panelview quickly at a great low price. To get a repair quote call 1-800-730-0292 or email sales@dosupply.com. Some of the benefits of our repair process includes:

  • Repair Turnaround of 3-5 Days for Most Panelviews
  • Rush Repairs of 1-3 Days
  • Fast Return of Your Repair via UPS, FedEx, or DHL.
  • If the item is not repairable, you can choose to have it returned to you free of charge or it can be counted as an exchange credit toward a refurbished or new unit if available.
  • Wide range of repairs that can be completed by our highly skilled technicians as shown below.
  • Repair Capabilities:

    Auto Verification and Self-Test Failures


    • Error 1 STATIC RAM test
    • Error 2 Terminal searching for a file to download.
    • Error 10 Erase boot flash area.
    • Error 11 Copy boot code
    • Error 12 Boot code copy successful
    • Error 13 Boot code copy failed. Check for error after boot code is copied to the onboard flash EPROM.
    • Error 20 Erase firmware from flash EPROM
    • Error 21 Copy firmware to firmware flash memory
    • Error 22 Firmware copy successful
    • Error 23 Firmware copy failed
    • Error 24 Performed CRC base firmware check
    • Error 25 Firmware not compatible with boot code
    • Error 26 Firmware not compatible with hardware
    • Error 30 Watchdog test
    • Error 31 Stuck key test
    • Error 32 Real time clock test
    • Error 33 LCD RAM failed
    • Error 34 Performed CRC extended firmware check
    • Error 40 No executable code to run after boot
    • Error 50 Wrong memory card format
    • Error 60 CPU could not execute code

    We Can Repair Your Hardware failures including:

    • Communication Hardware Faults (Ethernet/IP, DH-485, DH+, ControlNet, and RS-232)
    • Broken Toushcreen/Keypads
    • Broken Glass
    • Displays (Dead/Dim/Lines/Missing Pixels)
    • Dead Backlights
    • Broken Housing/Bezel
    • Power Board Failures

Common misspellings: