Panelview 800

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The Allen Bradley Panelview 800 Graphic Terminals start with the part number 2711R and are panel-mounted display devices which offer both keypad or touch screen options for input by the operator. The Panelview 800 offers 800 MHz CPU processors,as well as high-resolution displays with LED backlight supporting over 65,000 colors.These graphic terminals are available in different display sizes from 4 to 10 inches. These operator interfaces also come equipped with dynamic memory and high flash memory. For communication they come with built-in Ethernet and serial communication ports, which allows them to support a wide range of networks and applications.

Allen-Bradley PanelView 800

Technical Specifications

  • PanelView 800 Enclosure type rating include:
    • NEMA/UL Type 4X(indoor), 12, 13
    • IP 65
  • Operator input options
    • Analog touch
    • Analog touch and function keys
  • Input voltage range 18-32V DC

Allen-Bradley PanelView 800

Technical Specifications

  • PanelView 800 Enclosure type rating include:
    • NEMA/UL Type 4X(indoor), 12, 13
    • IP 65
  • Operator input options
    • Analog touch
    • Analog touch and function keys
  • Input voltage range 18-32V DC

Troubleshooting Your PanelView 800 Terminal

PanelView 800 Startup Failure 

If your PanelView 800 fails to startup properly, always check the power supply first. Inadequate power can cause a variety of unpredictable behavior. It is also good practice to determine whether there have been any changes since the last startup. Determine what these are to see if they can be reversed. 

If you continue have start-up issues with your PanelView 800 terminal, observe the splash screen for state messages and for the status codes. 

Failed Power On Self-Test

Message Code State
POST Stuck Key 31 Fatal
POST Stuck Touch 3A Fatal
POST Failed RAM 6C Fatal

 

Installation/Loading Firmware

Message Code State
Write Firmware Image into Flash A5 Update
Complete/Successful Firmware Installation OK Update
Load Firmware Image into RAM 1E Update
Error - Firmware Write to Flash A5 Fatal
Verify Firmware Read-After-Write D2 Fatal
Missing/Invalid Firmware Image 0A Fatal
Failed Firmware Image Validation (CRC/Format) 1E Fatal
Failed Firmware Image Compatibility  1F Fatal

 

Common Status Codes

Message Code State
Operating System Initialize I1 - J0 Init
Application Registration and Initialize N1 - N3 Init
Application Load/Execute N4 - N6 Load
Operating System Startup G0 Boot
Boot Loader Connects to PC through a USB Device 0A AutoTest
Boot Loader Loads Firmware Image into RAM E6 AutoTest
Boot Loader Jumps to Operating System  FF AutoTest 

 

PanelView 800 Status Indicators 

Two indicators on the back of the PanelView 800 terminal help the operator identify operating issues. The Green Comm indicator reflects communication issues while the red Fault indicator reflects hardware faults. Upon starting the terminal the Fault indicator should remain off, but may initially flash a few times. The Comm indicator should be on. If neither indicator turns on, check the power cable. 

The table below helps identify potential problems if the terminal fails during startup. 

Fault Indicator - Startup

Fault Indicator (Red) Comm Indicator (Green) Meaning/Action 
Possibly Recoverable Errors
Blinking On Windows CE operating system firmware failed/missing. Reload firmware.
Blinking EBC boot loader firmware either failed or missing. Reload firmware.
Off Most recent firmware download failure. Reload firmware.
Fatal Errors
On Off Fatal hardware error, replace the terminal. 

 

Reload PanelView 800 Factory Settings

Returning the terminal to the out-of-the-box condition can help the system recover from application misbehavior. This procedure will also restore your terminal if you have set terminal security and forgotten your password.

Re-Set Process:

  1. Connect the terminal to an external keyboard via the USB port.
  2. Start up the terminal while holding down the Ctrl and Shift keys at the same time.
  3. A dialogue box will pop-up reading "Return to Out of Box Condition?"
  4. Either select "Yes" or press F1 to return to the original settings, or press "No" or F2 to cancel.

Repair Your PanelView 800

Here at DO Supply, we offer repair services for your Allen-Bradley products, such as the Allen-Bradley PanelView 800. Please click here for more information or to request a quote. 


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