Troubleshooting Your PanelView 800 Terminal

PanelView 800 Startup Failure 

If your PanelView 800 fails to startup properly, always check the power supply first. Inadequate power can cause a variety of unpredictable behavior. It is also good practice to determine whether there have been any changes since the last startup. Determine what these are to see if they can be reversed. 

If you continue have start-up issues with your PanelView 800 terminal, observe the splash screen for state messages and for the status codes. 

PanelView 800 Status Indicators 

Two indicators on the back of the PanelView 800 terminal help the operator identify operating issues. The Green Comm indicator reflects communication issues while the red Fault indicator reflects hardware faults. Upon starting the terminal the Fault indicator should remain off, but may initially flash a few times. The Comm indicator should be on. If neither indicator turns on, check the power cable. 

The table below helps identify potential problems if the terminal fails during startup. 

Reload PanelView 800 Factory Settings

Returning the terminal to the out-of-the-box condition can help the system recover from application misbehavior. This procedure will also restore your terminal if you have set terminal security and forgotten your password.

Re-Set Process:

1. Connect the terminal to an external keyboard via the USB port.
2. Start up the terminal while holding down the Ctrl and Shift keys at the same time.
3. A dialogue box will pop-up reading "Return to Out of Box Condition?"
4. Either select "Yes" or press F1 to return to the original settings, or press "No" or F2 to cancel.

Repair Your PanelView 800

Here at DO Supply, we offer repair services for your Allen-Bradley products, such as the Allen-Bradley PanelView 800. Please click here for more information or to request a quote.