DO Supply is NOT an authorized distributor for this manufacturer and therefore the manufacturer’s warranty does not apply. Product comes with DO Supply's 1-year warranty.
The PanelView Plus 1250 Operator Interface Terminal has a 12.1 inch flat panel color display with 640 x 480 resolution and 18 bit graphics. This Operator Interface supports input via keypad with 40 keys, touch screen or keypad and touch screen.This Modules uses RS-232 and Ethernet networks available through built-in communication ports.It also has two USB ports.
If the PanelView Plus 1250 terminal is not starting up correctly always check for adequate power first. Inadequate power can cause a variety of unpredictable behavior. Simply verify the terminal's power requirement in the specifications table. It is also good practice to determine whether there have been any changes since the last startup. Determine what these are to see if they can be reversed.
Battery voltage, as well as the display temperature, are indicative of other potential issues as well. Check the battery voltage and display temperature from the PanelView Plus 1250 terminal desktop or from the FactoyTalk View ME station configuration mode. If the voltage is below 2.75 volts DC, consider replacing the battery. Obstructed airflow in the chassis can cause the CPU and/or display to overheat. If the CPU temperature is above 95 degrees Celsius or the display temperature is above 55 degrees Celsius, try to moderate the ambient temperatures.
If you continue have start-up issues, observe the splash screen for state messages and for the status or error codes.
Message | No. | Meaning |
RAM Test | 1 | Tests RAM memory |
Image Search | 2 | Checks for new operating system firmware upgrade on external CompactFlash card and serial port |
Registry Search | 2.5 |
Locates and loads most recent registry while maintaining multiple copies of the registry |
Internal CF | 23 | Programs recently downloaded operating system firmware into internal flash memory |
CRC Check | 24 | Checks operating system firmware integrity |
Starting System | 28 | Launches the operating system |
System Check ### | 29 | Checks internal file system integrity |
System Check | 29.1 | Contact tech support. The internal file system integrity check has been disabled |
Watchdog Test | 30 | Verifies system integrity by testing watchdog circuitry |
Stuck Key | 31 | Checks integrity of the function key hardware |
Stuck Touch | 31.5 | Checks integrity of touch screen hardware |
Battery Test | 32 | Checks integrity of battery hardware |
Video Initialized | 37 | Initializes and configures graphic video system |
External CF | 50 | Transfers new operating system firmware upgrade to the terminal from an external CompactFlash card |
Message | Error No. | Meaning | Action |
RAM Test | 1 | Failed RAM Test | Reset the terminal. If the error continues, reset SO-DIMM RAM module. If this does not fix the issue, replace the logic module |
Internal CF | 23 | Error programming the new OS firmware to internal CompactFlash. | Reload firmware. If the error continues, replace the internal CompactFlash. If this does not fix the issue, replace the logic module |
CRC Check | 24 | Checksum of the OS firmware failed. | Reload firmware. If the error continues, replace the internal CompactFlash. If this does not fix the issue, replace the logic module |
Watchdog Test | 30 | Watchdog test failure | Reload firmware. If this does not fix the issue, replace the logic module |
Stuck Key | 31 | Function key failure | Verify nothing is pressing any keys. Reset the terminal (do not use key presses). If this does not fix the issue, replace the display module |
Stuck Touch | 31.5 | Touchscreen failure | Verify nothing is pressing the touch screen. Reset the terminal (do not use the touch screen). If this does not fix the issue, replace the display module |
Battery Test | 32 | Failed battery | Replace the battery. If this does not resolve the issue, replace the logic module |
NVRAM Access | 33.5 | Nonvolatile memory failure | Upgrade the system firmware |
EXE Check | 40 | System OS firmware is missing or corrupt. | Reload firmware. If the error continues, replace the internal CompactFlash. If this does not fix the issue, replace the logic module |
External CF | 50 | Error loading the OS firmware from the external CompactFlash card. | Reload firmware. If the error continues, replace the internal CompactFlash. If this does not fix the issue, replace the logic module |
Status indicators are located on the back of your PanelView 1250 terminal. The COMM indicator is green and reflects communication. The FAULT indicator is red and reflects hardware faults. Upon startup, the fault indicator should be off and the comm indicator on. If the fault indicator flashes a few times at startup, this is not a concern. However, if both indicators are off you should check the power cable. See the table below to interpret the terminal's indicator status:
Fault Indicator (RED) | Comm Indicator (GREEN) | Meaning and Action |
Possibly Recoverable Error | ||
Blinking | On | Windows CE Operating System failed or missing. Reload firmware. |
Off | Most recent firmware download failure. Reload firmware. | |
Blinking | EBC boot loader firmware missing/failed. Reload firmware. | |
Fatal Error | ||
On | Blinking | Fatal display hardware error. Replace display module. |
Off | Fatal hardware error. Replace logic module. |
Issue | Action |
Dim or Unreadable Display |
Check display settings - When in configuration mode, select Terminal Setting>Display>Display Intensity |
Backlight Unexpectedly Turning Off or Dimming |
Check screen saver settings - When in configuration mode, select Terminal Settings>Display>Screen Saver |
Issue | Action |
Touch Screen Operating Incorrectly/Inaccurate Input and Dragging |
Calibrate Your Touch Screen - When in configuration mode, select Terminal Settings> Touch Screen>Calibration |
Screen Cursor Not Visible |
Verify the Cursor is Enabled - When in configuration mode, select Terminal Settings> Input Devices> Touch Screen > Cursor |
Touch Screen Not Accepting Touch Input |
Attach USB Mouse: Mouse works but touch screen does not: Touch driver or screen is nonfunctional Neither mouse nor touch screen working: Application issue |
If the PanelView Plus 1250 display lacks a touch screen, you may not have a touch screen display. Check the label on the terminal and the part number of the unit to verify.
Please Note: When calibrating your touch screen, the process requires four (4) screen touches. If the touches are not satisfactory, more will be requested until calibration is successful. If the touch screen does not calibrate or continues to malfunction replace the PanelView Plus 1250 display module.
Issue | Action |
Mouse Operating Incorrectly | Reattach USB mouse, restart terminal |
Cursor Not Visible/Mouse Settings Require Adjustment |
Verify the Cursor is Enabled - When in configuration mode, select Terminal Settings>Display>Cursor Check Mouse Settings - When in configuration mode, select Terminal Settings>Input Devices>Mouse |
Mouse is Composite Device (Keyboard and Mouse) | Replace with standalone mouse |
USB Mouse Non-Operational | Replace the USB mouse. Current mouse may be noncompliant |
Issue | Action |
Keyboard Operating Incorrectly | Reattach the USB keyboard, restart the terminal |
Keyboard Rejecting Key Input |
Check Keypad Input - If keypad works either the keyboard driver or keyboard stopped working. If neither the keypad nor the keyboard work, an application failure is likely |
Keyboard is USB Composite Keyboard and Mouse | Simply use a standalone USB keyboard |
USB Keyboard is Non-Operational | Replace the USB keyboard. Current keyboard may be noncompliant |
Keyboard Not Enabled |
Check Alt-Ctrl Keys When in configuration mode, select Terminal Settings>Input Devices>Keyboard |
Issue | Action |
Keypad Not Accepting Input |
Check Keyboard Input- If the keyboard works either the keypad driver or keypad stopped working. If neither the keypad nor the keyboard work, an application failure is likely |
Hold-Off Delay too Long/Multiple Key Presses Inhibited by Multi-Key Lockout |
Check Keypad Settings- When in configuration mode, select Terminal Settings>Input Devices>Keypad Note: Home, End, Up and Down keys do not work when single or multi-key lockout is enabled. |
Examine the status indicators at the Ethernet connector. If the indicator is green, a communication link is on. If the indicator is an amber color and flashing, this indicates data activity. You should always ensure there is a good connection to the hub and uplink ports. Poor cable quality and crimping can inhibit the ethernet connection.
When in configuration mode select Terminal Settings> Networks and Communications > Network Connections > Network Adaptors. Check the DHCP. If this is enabled the device will attempt to connect to a valid IP address within seconds of startup. If it fails to acquire and IP address, the TCP/IP protocol will assign 169.254.xxx.xxx. If the DHCP is not enabled, verify the IP address specified does not conflict with another device on the network.
Other devices must not share the same hostname if they are on the same network. When in configuration mode, select Terminal Settings> Communications and Networks> Network Connections> Device Name.
The Ethernet issue may be caused by the other side of the connection.
Here at DO Supply, we offer repair services for your Allen-Bradley products, such as the Allen-Bradley PanelView Plus 1250. Click here for more information or to request a quote.
Panelview Plus 1250 | Description | Stock Level |
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2711P-B12C15B1 | Panelview Plus 1250 Touchscreen/Keypad 12.1 in Color Display with ControlNet Communication AC Power/DC Power Logic... |
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2711P-B12C15B2 | Panelview Plus 1250 Touchscreen/Keypad 12.1 in Color Display with ControlNet Communication AC Power/DC Power Logic... |
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2711P-B12C15D1 | Panelview Plus 1250 Touchscreen/Keypad 12.1 in Color Display with ControlNet Communication DC Power Logic Module... |
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2711P-B12C15D2 | Panelview Plus 1250 Touchscreen/Keypad 12.1 in Color Display with ControlNet Communication DC Power Logic Module... |
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2711P-B12C15D7 | Panelview Plus 1250 Touchscreen/Keypad 12.1 in Color Display with ControlNet Communication DC Power CE Logic Module... |
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2711P-B12C4A1 | Panelview Plus 1250 Touchscreen/Keypad 12.1 in Color Display Ethernet, RS-232, and two USB AC Power Logic Module... |
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2711P-B12C4A2 | Panelview Plus 1250 Touchscreen/Keypad 12.1 in Color Display Ethernet, RS-232, and two USB AC Power Logic Module... |
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2711P-B12C4B1 | Panelview Plus 1250 Touchscreen/Keypad 12.1 in Color Display Ethernet, RS-232, and two USB AC Power/DC Power Logic... |
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2711P-B12C4B2 | Panelview Plus 1250 Touchscreen/Keypad 12.1 in Color Display Ethernet, RS-232, and two USB AC Power/DC Power Logic... |
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2711P-B12C4D1 | Panelview Plus 1250 Touchscreen/Keypad 12.1 in Color Display Ethernet, RS-232, and two USB DC Power Logic Module... |
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2711P-B12C4D2 | Panelview Plus 1250 Touchscreen/Keypad 12.1 in Color Display Ethernet, RS-232, and two USB DC Power Logic Module... |
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2711P-B12C4D6 | Panelview Plus 1250 Touchscreen/Keypad 12.1 in Color Display Ethernet, RS-232, and two USB DC Power CE Logic Module... |
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2711P-B12C4D7 | Panelview Plus 1250 Touchscreen/Keypad 12.1 in Color Display Ethernet, RS-232, and two USB DC Power CE Logic Module... |
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2711P-B12C6A1 | Panelview Plus 1250 Touchscreen/Keypad 12.1 in Color Display with DH+ /DH-485 communication AC Power Logic Module... |
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2711P-B12C6A2 | Panelview Plus 1250 Touchscreen/Keypad 12.1 in Color Display with DH+ /DH-485 communication AC Power Logic Module... |
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2711P-B12C6A7 | Panelview Plus 1250 Touchscreen/Keypad 12.1 in Color Display with DH+ /DH-485 communication AC Power CE Logic Module... |
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2711P-B12C6B1 | Panelview Plus 1250 Touchscreen/Keypad 12.1 in Color Display with DH+ /DH-485 communication AC Power/DC Power Logic... |
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2711P-B12C6B2 | Panelview Plus 1250 Touchscreen/Keypad 12.1 in Color Display with DH+ /DH-485 communication AC Power/DC Power Logic... |
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2711P-B12C6D1 | Panelview Plus 1250 Touchscreen/Keypad 12.1 in Color Display with DH+ /DH-485 communication DC Power Logic Module... |
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2711P-B12C6D2 | Panelview Plus 1250 Touchscreen/Keypad 12.1 in Color Display with DH+ /DH-485 communication DC Power Logic Module... |
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2711P-K12C15A1 | Panelview Plus 1250 Keypad 12.1 in Color Display with ControlNet Communication AC Power Logic Module with 64MB |
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2711P-K12C15A2 | Panelview Plus 1250 Keypad 12.1 in Color Display with ControlNet Communication AC Power Logic Module with 128MB |
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2711P-K12C15A6 | Panelview Plus 1250 Keypad 12.1 in Color Display with ControlNet Communication AC Power CE Logic Module with 128 MB |
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2711P-K12C15A7 | Panelview Plus 1250 Keypad 12.1 in Color Display with ControlNet Communication AC Power CE Logic Module with 256 MB |
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2711P-K12C15B1 | Panelview Plus 1250 Keypad 12.1 in Color Display with ControlNet Communication AC Power/DC Power Logic Module with... |
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2711P-K12C15B2 | Panelview Plus 1250 Keypad 12.1 in Color Display with ControlNet Communication AC Power/DC Power Logic Module with... |
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2711P-K12C15D1 | Panelview Plus 1250 Keypad 12.1 in Color Display with ControlNet Communication DC Power Logic Module with 64MB |
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2711P-K12C15D2 | Panelview Plus 1250 Keypad 12.1 in Color Display with ControlNet Communication DC Power Logic Module with 128MB |
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2711P-K12C15D6 | Panelview Plus 1250 Keypad 12.1 in Color Display with ControlNet Communication DC Power CE Logic Module with 128 MB |
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2711P-K12C15D7 | Panelview Plus 1250 Keypad 12.1 in Color Display with ControlNet Communication DC Power CE Logic Module with 256 MB |
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2711P-K12C4A1 | Panelview Plus 1250 Keypad 12.1 in Color Display Ethernet, RS-232, and two USB AC Power Logic Module with 64MB |
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2711P-K12C4A2 | Panelview Plus 1250 Keypad 12.1 in Color Display Ethernet, RS-232, and two USB AC Power Logic Module with 128MB |
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2711P-K12C4A6 | Panelview Plus 1250 Keypad 12.1 in Color Display Ethernet, RS-232, and two USB AC Power CE Logic Module with 128 MB |
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2711P-K12C4A7 | Panelview Plus 1250 Keypad 12.1 in Color Display Ethernet, RS-232, and two USB AC Power CE Logic Module with 256 MB |
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2711P-K12C4B1 | Panelview Plus 1250 Keypad 12.1 in Color Display Ethernet, RS-232, and two USB AC Power/DC Power Logic Module with... |
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2711P-K12C4B2 | Panelview Plus 1250 Keypad 12.1 in Color Display Ethernet, RS-232, and two USB AC Power/DC Power Logic Module with... |
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2711P-K12C4D1 | Panelview Plus 1250 Keypad 12.1 in Color Display Ethernet, RS-232, and two USB DC Power Logic Module with 64MB |
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2711P-K12C4D2 | Panelview Plus 1250 Keypad 12.1 in Color Display Ethernet, RS-232, and two USB DC Power Logic Module with 128MB |
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2711P-K12C4D6 | Panelview Plus 1250 Keypad 12.1 in Color Display Ethernet, RS-232, and two USB DC Power CE Logic Module with 128 MB |
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2711P-K12C4D7 | Panelview Plus 1250 Keypad 12.1 in Color Display Ethernet, RS-232, and two USB DC Power CE Logic Module with 256 MB |
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2711P-K12C6A2 | Panelview Plus 1250 Keypad 12.1 in Color Display with DH+ /DH-485 communication AC Power Logic Module with 128MB |
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2711P-K12C6A6 | Panelview Plus 1250 Keypad 12.1 in Color Display with DH+ /DH-485 communication AC Power CE Logic Module with 128 MB |
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2711P-K12C6A7 | Panelview Plus 1250 Keypad 12.1 in Color Display with DH+ /DH-485 communication AC Power CE Logic Module with 256 MB |
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2711P-K12C6D2 | Panelview Plus 1250 Keypad 12.1 in Color Display with DH+ /DH-485 communication DC Power Logic Module with 128MB |
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2711P-K12C6D6 | Panelview Plus 1250 Keypad 12.1 in Color Display with DH+ /DH-485 communication DC Power CE Logic Module with 128 MB |
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2711P-RBK12 | The 2711P-RBK12 bezel is a replacement bezel for the Allen-Bradley 12-inch PanelView terminals. It is used with... |
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2711P-RBT12 | The 2711P-RBT12 replacement bezel is a PanelView Plus accessory made by Allen-Bradley/Rockwell Automation. It is... |
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2711P-RDB12CK | Display Module 1250 Model with 12.1 in. Color Display and Touchscreen/keypad and conformal coated. In Stock Surplus... |
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2711P-RDK12CK | Display Module 1250 Model with 12.1 in. Color Display and Keypad and conformal coated. |
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2711P-RDT12AG | Display Module 1250 Model with 12.1 in. Color Display and Touchscreen with built in antiglare overlay. |
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2711P-RDT12C | Display Module 1250 Model with 12.1 in. Color Display and Touchscreen. |
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2711P-RDT12CK | Display Module 1250 Model with 12.1 in. Color Display and Touchscreen and conformal coated. |
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2711P-T12C15A1 | Panelview Plus 1250 Touchscreen 12.1 in Color Display with ControlNet Communication AC Power Logic Module with 64MB |
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2711P-T12C15A2 | Panelview Plus 1250 Touchscreen 12.1 in Color Display with ControlNet Communication AC Power Logic Module with 128MB |
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2711P-T12C15A6 | Panelview Plus 1250 Touchscreen 12.1 in Color Display with ControlNet Communication AC Power CE Logic Module with... |
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2711P-T12C15A7 | Panelview Plus 1250 Touchscreen 12.1 in Color Display with ControlNet Communication AC Power CE Logic Module with... |
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2711P-T12C15B1 | Panelview Plus 1250 Touchscreen 12.1 in Color Display with ControlNet Communication AC Power/DC Power Logic Module... |
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2711P-T12C15B2 | Panelview Plus 1250 Touchscreen 12.1 in Color Display with ControlNet Communication AC Power/DC Power Logic Module... |
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2711P-T12C15D1 | Panelview Plus 1250 Touchscreen 12.1 in Color Display with ControlNet Communication DC Power Logic Module with 64MB |
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2711P-T12C15D2 | Panelview Plus 1250 Touchscreen 12.1 in Color Display with ControlNet Communication DC Power Logic Module with 128MB |
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2711P-T12C15D6 | Panelview Plus 1250 Touchscreen 12.1 in Color Display with ControlNet Communication DC Power CE Logic Module with... |
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2711P-T12C15D7 | Panelview Plus 1250 Touchscreen 12.1 in Color Display with ControlNet Communication DC Power CE Logic Module with... |
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2711P-T12C4A1 | Panelview Plus 1250 Touchscreen 12.1 in Color Display Ethernet, RS-232, and two USB AC Power Logic Module with 64MB |
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2711P-T12C4A2 | Panelview Plus 1250 Touchscreen 12.1 in Color Display Ethernet, RS-232, and two USB AC Power Logic Module with 128MB |
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2711P-T12C4A6 | Panelview Plus 1250 Touchscreen 12.1 in Color Display Ethernet, RS-232, and two USB AC Power CE Logic Module with... |
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2711P-T12C4A7 | Panelview Plus 1250 Touchscreen 12.1 in Color Display Ethernet, RS-232, and two USB AC Power CE Logic Module with... |
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2711P-T12C4B1 | Panelview Plus 1250 Touchscreen 12.1 in Color Display Ethernet, RS-232, and two USB AC Power/DC Power Logic Module... |
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2711P-T12C4B2 | Panelview Plus 1250 Touchscreen 12.1 in Color Display Ethernet, RS-232, and two USB AC Power/DC Power Logic Module... |
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2711P-T12C4D1 | Panelview Plus 1250 Touchscreen 12.1 in Color Display Ethernet, RS-232, and two USB DC Power Logic Module with 64MB |
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2711P-T12C4D2 | Panelview Plus 1250 Touchscreen 12.1 in Color Display Ethernet, RS-232, and two USB DC Power Logic Module with 128MB |
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2711P-T12C4D2K | The 2711P-T12C4D2K PanelView Plus 1250 terminal is an operator interface terminal made by Allen-Bradley/Rockwell... |
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2711P-T12C4D6 | Panelview Plus 1250 Touchscreen 12.1 in Color Display Ethernet, RS-232, and two USB DC Power CE Logic Module with... |
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2711P-T12C4D7 | Panelview Plus 1250 Touchscreen 12.1 in Color Display Ethernet, RS-232, and two USB DC Power CE Logic Module with... |
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2711P-T12C6A1 | Panelview Plus 1250 Touchscreen 12.1 in Color Display with DH+ /DH-485 communication AC Power Logic Module with 64MB |
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2711P-T12C6A2 | Panelview Plus 1250 Touchscreen 12.1 in Color Display with DH+ /DH-485 communication AC Power Logic Module with... |
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2711P-T12C6A6 | Panelview Plus 1250 Touchscreen 12.1 in Color Display with DH+ /DH-485 communication AC Power CE Logic Module with... |
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2711P-T12C6A7 | Panelview Plus 1250 Touchscreen 12.1 in Color Display with DH+ /DH-485 communication AC Power CE Logic Module with... |
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2711P-T12C6B1 | Panelview Plus 1250 Touchscreen 12.1 in Color Display with DH+ /DH-485 communication AC Power/DC Power Logic Module... |
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2711P-T12C6B2 | Panelview Plus 1250 Touchscreen 12.1 in Color Display with DH+ /DH-485 communication AC Power/DC Power Logic Module... |
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2711P-T12C6D1 | Panelview Plus 1250 Touchscreen 12.1 in Color Display with DH+ /DH-485 communication DC Power Logic Module with 64MB |
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2711P-T12C6D2 | Panelview Plus 1250 Touchscreen 12.1 in Color Display with DH+ /DH-485 communication DC Power Logic Module with... |
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2711P-T12C6D6 | Panelview Plus 1250 Touchscreen 12.1 in Color Display with DH+ /DH-485 communication DC Power CE Logic Module with... |
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2711P-T12C6D7 | Panelview Plus 1250 Touchscreen 12.1 in Color Display with DH+ /DH-485 communication DC Power CE Logic Module with... |
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Panelview Plus 1250 | Description | Stock Level |
Manufactured by Allen-Bradley, the PV Plus 1250 series is a series of controller and display terminals that feature internal CompactFlash Cards with firmware or operating systems and RAM. The PV Plus 1250 terminals feature the TFT color graphics displays that are programmed with a keypad, touchscreen, or a combination of both input types. The Allen-Bradley PV Plus 1250 terminals come with common features and firmware for providing easy unit migration to the larger displays. The units feature up to 8-wire resistive touchscreens with a high level of accuracy for the operator interfaces. Whenever a point on the touchscreen is pressed, the layers connect, changing the electrical current. The PV Plus 1250 units come with analog-resistive touchscreens and this applies to the touchscreen-only terminals or the combined keypad/touchscreen terminals.
The PV Plus 1250 terminal keypads feature function keys that are used for initiating the functions on the terminals’ displays. The units feature 12.1-inch display screens with color graphics support. They come with the Ethernet ports for controller communication. The devices feature status indicators that are used for monitoring the functionality of these devices. The terminals have the default switches that are used for performing operations like restoring the units to their factory default settings. The reset switches are used for resetting the terminals without the need for powering the devices on and off. The PV Plus 1250 terminals feature modular components that consist of a display module, a logic module, and an optional communication module. These components feature a flexible configuration and they are easy to install and upgrade.
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