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Allen Bradley Panelview

Panelview 5500

Panelview 5500

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Troubleshooting
Allen Bradley Panelview Panelview 5500
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The Panelview 5500 Operator interfaces are the newest Allen Bradley HMIs. They have a new modern design allows them to offer an a more intuitive platform. They also allow for an enhanced level of integration with a new software package(Studio 5000 View Designer). The new software allows the configurations to be input once, and be permanently saved. These models also include new high speed input buttons that allow for jogging, scalable vectors and further diagnostic abilities.

Allen-Bradley PanelView 5500

Technical Specifications

  • PanelView 5500 Enclosure ratings
    • NEMA/UL type 12, 13, 4X
    • IP66
  • Input-voltage range from 18-30V DC or 100-240V AC
  • Memory: 512MB RAM
  • Operator input options
    • Touchscreen
    • Keypad and Touchscreen
  • USB and EtherNet ports

Allen-Bradley PanelView 5500

Technical Specifications

  • PanelView 5500 Enclosure ratings
    • NEMA/UL type 12, 13, 4X
    • IP66
  • Input-voltage range from 18-30V DC or 100-240V AC
  • Memory: 512MB RAM
  • Operator input options
    • Touchscreen
    • Keypad and Touchscreen
  • USB and EtherNet ports

Troubleshooting Your PanelView 5500

PanelView 5500 Startup Failure

If your PanelView 5500 fails to startup properly, always check the power supply first. Ensure the terminal is receiving the correct voltage and that the wiring and connections to the power source are valid. Check both the AC and DC power requirements. Confirm that all power wiring is correct for the AC and DC power wiring and that all wiring specifications are met. Finally, check for stuck keys or see if anything is touching the display.

If you continue to have startup issues, check the status indicators. 

PanelView 5500 Status Indicators

Two status indicators are located on the back of your PanelView 5500 terminal. The STS indicator is green and reflects the terminal is powered on and operational. The ERR indicator is red and reflects firmware and hardware faults. Upon startup, the ERR indicator should be off and the STS indicator on. If the ERR indicator flashes a few times at startup, this is not a concern. However, if both indicators are off you should check the power cable. See the table below to interpret the terminal's indicator status:

Startup Issues - Indicator Status
ERR Indicator (Red) STS Indicator (Green) Meaning/Action
Possibly Recoverable Error
Blinking Off Failed configuration. Restore to factory default settings.
On Firmware error. Reload the firmware. 
Fatal Error
On Blinking Display hardware error. Replace the terminal.
On Hardware error. Replace the terminal.

PanelView 5500 Component Anomalies

Display Problems
Issue Action
Intermittent Terminal Restarts

Check for Over Temperature Conditions-

Ensure there is proper ventilation spacing within the panel and that there are no blockages.

Check for adequate operating temperature and the processor temperature 

Check for Improper Power Wiring- 

Ensure all wiring specifications are met and verify proper AD and DC power wiring

Display Too Dim/ Unreadable

Adjust the Brightness Settings-

Press the navigation button on the terminal then select Settings> Display> Brightness then enter the desired brightness value and select OK

Adjust the Screen Saver Settings-

Press the navigation button on the terminal then select Settings> Display> Turn on Screen Saver> Wait (select value)> OK> Brightness (select value) then select OK

Repair Your PanelView 5500

Here at DO Supply, we offer repair services for your Allen-Bradley products, such as the Allen-Bradley PanelView 5500. Please click here for more information or to request a quote. 

Panelview 5500 Description Stock Level
2715-B10CAAllen-Bradley Panelview 5500 Touchscreen/Keypad input and IP/EtherNet Comm, 250 MB memory with a 10.4-inch, Color displa...
Call
2715-B10CA-BAllen-Bradley Panelview 5500 Operator Interface Touchscreen/Keypad input and Ethernet communication port, 250 MB memor...
Call
2715-B10CDAllen-Bradley Panelview 5500 Touchscreen/Keypad input and IP/EtherNet Comm, 250 MB memory with a 10.4-inch, Color displa...
In Stock
2715-B10CD-BAllen-Bradley Panelview 5500 Operator Interface Touchscreen/Keypad input and Ethernet communication port, 250 MB memor...
Call
2715-B15CAAllen-Bradley Panelview 5500 Touchscreen/Keypad input and IP/EtherNet Comm, 250 MB memory with a 15-inch, Color display
Call
2715-B15CA-BAllen-Bradley Panelview 5500 Operator Interface Touchscreen/Keypad input and Ethernet communication port, 250 MB memor...
Call
2715-B15CDAllen-Bradley Panelview 5500 Touchscreen/Keypad input and IP/EtherNet Comm, 250 MB memory with a 15-inch, Color display
Call
2715-B15CD-BAllen-Bradley Panelview 5500 Operator Interface Touchscreen/Keypad input and Ethernet communication port, 250 MB memor...
Call
2715-B7CAAllen-Bradley Panelview 5500 Touchscreen/Keypad input and IP/EtherNet Comm, 250 MB memory with a 6.5-inch, Color display
Call
2715-B7CA-BAllen-Bradley Panelview 5500 Operator Interface Touchscreen/Keypad input and Ethernet communication port, 250 MB memory...
Call
2715-B7CDAllen-Bradley Panelview 5500 Touchscreen/Keypad input and IP/EtherNet Comm, 250 MB memory with a 6.5-inch, Color display
Call
2715-B7CD-BAllen-Bradley Panelview 5500 Operator Interface Touchscreen/Keypad input and Ethernet communication port, 250 MB memory...
Call
2715-T10CAAllen-Bradley Panelview 5500 Touchscreen Only input and IP/EtherNet Comm, 250 MB memory with a 10.4-inch, Color display
Call
2715-T10CA-BAllen-Bradley Panelview 5500 Operator Interface Touchscreen User input and Ethernet communication port, 250 MB memory ...
Call
2715-T10CDAllen-Bradley Panelview 5500 Touchscreen Only input and IP/EtherNet Comm, 250 MB memory with a 10.4-inch, Color display
In Stock
2715-T10CD-BAllen-Bradley Panelview 5500 Operator Interface Touchscreen User input and Ethernet communication port, 250 MB memory ...
Call
2715-T12WAAllen-Bradley Panelview 5500 Touchscreen Only input and IP/EtherNet Comm, 250 MB memory with a 12.1-inch, Color display
In Stock
2715-T12WA-BAllen-Bradley Panelview 5500 Operator Interface Touchscreen User input and Ethernet communication port, 250 MB memory ...
Call
2715-T12WDAllen-Bradley Panelview 5500 Touchscreen Only input and IP/EtherNet Comm, 250 MB memory with a 12.1-inch, Color display
Call
2715-T12WD-BAllen-Bradley Panelview 5500 Operator Interface Touchscreen User input and Ethernet communication port, 250 MB memory ...
Call
2715-T15CAAllen-Bradley Panelview 5500 Touchscreen Only input and IP/EtherNet Comm, 250 MB memory with a 15-inch, Color display
Call
2715-T15CA-BAllen-Bradley Panelview 5500 Operator Interface Touchscreen User input and Ethernet communication port, 250 MB memory ...
Call
2715-T15CDAllen-Bradley Panelview 5500 Touchscreen Only input and IP/EtherNet Comm, 250 MB memory with a 15-inch, Color display
Call
2715-T15CD-BAllen-Bradley Panelview 5500 Operator Interface Touchscreen User input and Ethernet communication port, 250 MB memory ...
Call
2715-T19CAAllen-Bradley Panelview 5500 Touchscreen Only input and IP/EtherNet Comm, 250 MB memory with a 19-inch, Color display
Call
2715-T19CA-BAllen-Bradley Panelview 5500 Operator Interface Touchscreen User input and Ethernet communication port, 250 MB memory ...
Call
2715-T19CDAllen-Bradley Panelview 5500 Touchscreen Only input and IP/EtherNet Comm, 250 MB memory with a 19-inch, Color display
Call
2715-T19CD-BAllen-Bradley Panelview 5500 Operator Interface Touchscreen User input and Ethernet communication port, 250 MB memory ...
Call
2715-T7CAAllen-Bradley Panelview 5500 Touchscreen Only input and IP/EtherNet Comm, 250 MB memory with a 6.5-inch, Color display
Call
2715-T7CA-BAllen-Bradley Panelview 5500 Operator Interface Touchscreen User input and Ethernet communication port, 250 MB memory w...
Call
2715-T7CDAllen-Bradley Panelview 5500 Touchscreen Only input and IP/EtherNet Comm, 250 MB memory with a 6.5-inch, Color display
Call
2715-T7CD-BAllen-Bradley Panelview 5500 Operator Interface Touchscreen User input and Ethernet communication port, 250 MB memory w...
Call
2715-T9WAAllen-Bradley Panelview 5500 Touchscreen Only input and IP/EtherNet Comm, 250 MB memory with a 9-inch, Color display
Call
2715-T9WA-BAllen-Bradley Panelview 5500 Operator Interface Touchscreen User input and Ethernet communication port, 250 MB memory w...
Call
2715-T9WDAllen-Bradley Panelview 5500 Touchscreen Only input and IP/EtherNet Comm, 250 MB memory with a 9-inch, Color display
Available Now
2715-T9WD-BAllen-Bradley Panelview 5500 Operator Interface Touchscreen User input and Ethernet communication port, 250 MB memory w...
Available Now
Panelview 5500 Description Stock Level
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