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Fast repairs at low costsIf your PanelView 5500 fails to startup properly, always check the power supply first. Ensure the terminal is receiving the correct voltage and that the wiring and connections to the power source are valid. Check both the AC and DC power requirements. Confirm that all power wiring is correct for the AC and DC power wiring and that all wiring specifications are met. Finally, check for stuck keys or see if anything is touching the display.
If you continue to have startup issues, check the status indicators.
Two status indicators are located on the back of your PanelView 5500 terminal. The STS indicator is green and reflects the terminal is powered on and operational. The ERR indicator is red and reflects firmware and hardware faults. Upon startup, the ERR indicator should be off and the STS indicator on. If the ERR indicator flashes a few times at startup, this is not a concern. However, if both indicators are off you should check the power cable. See the table below to interpret the terminal's indicator status:
| ERR Indicator (Red) | STS Indicator (Green) | Meaning/Action |
| Possibly Recoverable Error | ||
| Blinking | Off | Failed configuration. Restore to factory default settings. |
| On | Firmware error. Reload the firmware. | |
| Fatal Error | ||
| On | Blinking | Display hardware error. Replace the terminal. |
| On | Hardware error. Replace the terminal. | |
| Issue | Action |
| Intermittent Terminal Restarts |
Check for Over Temperature Conditions- Ensure there is proper ventilation spacing within the panel and that there are no blockages. Check for adequate operating temperature and the processor temperature |
|
Check for Improper Power Wiring- Ensure all wiring specifications are met and verify proper AD and DC power wiring |
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Display Too Dim/ Unreadable |
Adjust the Brightness Settings- Press the navigation button on the terminal then select Settings> Display> Brightness then enter the desired brightness value and select OK |
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Adjust the Screen Saver Settings- Press the navigation button on the terminal then select Settings> Display> Turn on Screen Saver> Wait (select value)> OK> Brightness (select value) then select OK |
Here at DO Supply, we offer repair services for your Allen-Bradley products, such as the Allen-Bradley PanelView 5500. Please click here for more information or to request a quote.
| Panelview 5500 | Description | Stock Level |
| 2715-B10CA | Allen-Bradley Panelview 5500 Touchscreen/Keypad input and IP/EtherNet Comm, 250 MB memory with a 10.4-inch, Color displa... | Call |
| 2715-B10CA-B | Allen-Bradley Panelview 5500 Operator Interface Touchscreen/Keypad input and Ethernet communication port, 250 MB memor... | Call |
| 2715-B10CD | Allen-Bradley Panelview 5500 Touchscreen/Keypad input and IP/EtherNet Comm, 250 MB memory with a 10.4-inch, Color displa... | In Stock |
| 2715-B10CD-B | Allen-Bradley Panelview 5500 Operator Interface Touchscreen/Keypad input and Ethernet communication port, 250 MB memor... | Call |
| 2715-B15CA | Allen-Bradley Panelview 5500 Touchscreen/Keypad input and IP/EtherNet Comm, 250 MB memory with a 15-inch, Color display | Call |
| 2715-B15CA-B | Allen-Bradley Panelview 5500 Operator Interface Touchscreen/Keypad input and Ethernet communication port, 250 MB memor... | Call |
| 2715-B15CD | Allen-Bradley Panelview 5500 Touchscreen/Keypad input and IP/EtherNet Comm, 250 MB memory with a 15-inch, Color display | Call |
| 2715-B15CD-B | Allen-Bradley Panelview 5500 Operator Interface Touchscreen/Keypad input and Ethernet communication port, 250 MB memor... | Call |
| 2715-B7CA | Allen-Bradley Panelview 5500 Touchscreen/Keypad input and IP/EtherNet Comm, 250 MB memory with a 6.5-inch, Color display | Call |
| 2715-B7CA-B | Allen-Bradley Panelview 5500 Operator Interface Touchscreen/Keypad input and Ethernet communication port, 250 MB memory... | Call |
| 2715-B7CD | Allen-Bradley Panelview 5500 Touchscreen/Keypad input and IP/EtherNet Comm, 250 MB memory with a 6.5-inch, Color display | Call |
| 2715-B7CD-B | Allen-Bradley Panelview 5500 Operator Interface Touchscreen/Keypad input and Ethernet communication port, 250 MB memory... | Call |
| 2715-T10CA | Allen-Bradley Panelview 5500 Touchscreen Only input and IP/EtherNet Comm, 250 MB memory with a 10.4-inch, Color display | Call |
| 2715-T10CA-B | Allen-Bradley Panelview 5500 Operator Interface Touchscreen User input and Ethernet communication port, 250 MB memory ... | Call |
| 2715-T10CD | Allen-Bradley Panelview 5500 Touchscreen Only input and IP/EtherNet Comm, 250 MB memory with a 10.4-inch, Color display | In Stock |
| 2715-T10CD-B | Allen-Bradley Panelview 5500 Operator Interface Touchscreen User input and Ethernet communication port, 250 MB memory ... | Call |
| 2715-T12WA | Allen-Bradley Panelview 5500 Touchscreen Only input and IP/EtherNet Comm, 250 MB memory with a 12.1-inch, Color display | In Stock |
| 2715-T12WA-B | Allen-Bradley Panelview 5500 Operator Interface Touchscreen User input and Ethernet communication port, 250 MB memory ... | Call |
| 2715-T12WD | Allen-Bradley Panelview 5500 Touchscreen Only input and IP/EtherNet Comm, 250 MB memory with a 12.1-inch, Color display | Call |
| 2715-T12WD-B | Allen-Bradley Panelview 5500 Operator Interface Touchscreen User input and Ethernet communication port, 250 MB memory ... | Call |
| 2715-T15CA | Allen-Bradley Panelview 5500 Touchscreen Only input and IP/EtherNet Comm, 250 MB memory with a 15-inch, Color display | Call |
| 2715-T15CA-B | Allen-Bradley Panelview 5500 Operator Interface Touchscreen User input and Ethernet communication port, 250 MB memory ... | Call |
| 2715-T15CD | Allen-Bradley Panelview 5500 Touchscreen Only input and IP/EtherNet Comm, 250 MB memory with a 15-inch, Color display | Call |
| 2715-T15CD-B | Allen-Bradley Panelview 5500 Operator Interface Touchscreen User input and Ethernet communication port, 250 MB memory ... | Call |
| 2715-T19CA | Allen-Bradley Panelview 5500 Touchscreen Only input and IP/EtherNet Comm, 250 MB memory with a 19-inch, Color display | Call |
| 2715-T19CA-B | Allen-Bradley Panelview 5500 Operator Interface Touchscreen User input and Ethernet communication port, 250 MB memory ... | Call |
| 2715-T19CD | Allen-Bradley Panelview 5500 Touchscreen Only input and IP/EtherNet Comm, 250 MB memory with a 19-inch, Color display | Call |
| 2715-T19CD-B | Allen-Bradley Panelview 5500 Operator Interface Touchscreen User input and Ethernet communication port, 250 MB memory ... | Call |
| 2715-T7CA | Allen-Bradley Panelview 5500 Touchscreen Only input and IP/EtherNet Comm, 250 MB memory with a 6.5-inch, Color display | Call |
| 2715-T7CA-B | Allen-Bradley Panelview 5500 Operator Interface Touchscreen User input and Ethernet communication port, 250 MB memory w... | Call |
| 2715-T7CD | Allen-Bradley Panelview 5500 Touchscreen Only input and IP/EtherNet Comm, 250 MB memory with a 6.5-inch, Color display | In Stock |
| 2715-T7CD-B | Allen-Bradley Panelview 5500 Operator Interface Touchscreen User input and Ethernet communication port, 250 MB memory w... | Call |
| 2715-T9WA | Allen-Bradley Panelview 5500 Touchscreen Only input and IP/EtherNet Comm, 250 MB memory with a 9-inch, Color display | Call |
| 2715-T9WA-B | Allen-Bradley Panelview 5500 Operator Interface Touchscreen User input and Ethernet communication port, 250 MB memory w... | Call |
| 2715-T9WD | Allen-Bradley Panelview 5500 Touchscreen Only input and IP/EtherNet Comm, 250 MB memory with a 9-inch, Color display | Available Now |
| 2715-T9WD-B | Allen-Bradley Panelview 5500 Operator Interface Touchscreen User input and Ethernet communication port, 250 MB memory w... | Available Now |
| Panelview 5500 | Description | Stock Level |
