Panelview 300

Series overview
Troubleshooting
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The PanelView 300 series is a series of standard industrial operator terminals that are manufactured by Allen-Bradley/Rockwell Automation. The PanelView 300 operator terminals can be used to monitor applications in a machine or system and to control some of those applications are machines. They are designed to be mounted on industrial devices that do not come with built-in interfaces. The PanelView 300 operator terminals series includes terminals with different screen sizes, graphics and resolution options, input and options, ports, functions, and power ratings. For example, the Micro 300 operator terminals from this series need 24 Volts DC of input power and they have 1 RS-232 communication port that can support the DF1 and DH-485 communication protocols, but they do not have printer ports.

 

Some of the Allen-Bradley/Rockwell Automation PanelView 300 series industrial operator terminals are controlled by touchscreens, some are controlled by keypads, and some have both. All of the PanelView 300 terminals with keypads have function keys that the users can program to save specific custom functions for their applications, and these terminals are available with function key legend kits that allow the users to make custom labels for their function keys. These terminals support operation in multiple languages. The users should never sharp objects or blunt and heavy objects on the touchscreens because these objects can scratch or damage the screens, and the users should also avoid pressing multiple keys or touchscreen objects at the same time because this may cause the PanelView 300 operator terminals to malfunction or to experience some type of unintended operation or error.

Troubleshooting Your PanelView 300

PanelView 300 Startup Failure

If your PanelView 300 fails to startup properly, always check the power supply first. Ensure the terminal is receiving the correct voltage and that the wiring and connections to the power source are valid. In addition, you should also ensure the DC power positive and negative are attached to the proper terminals. 

PanelView 300 Status Indicators 

The status indicators are located on the back of your PanelView 300 terminal.  The COMM indicator is green and reflects communication. The FAULT indicator is red and reflects hardware faults. Upon startup, the fault indicator should be off and the comm indicator on. If the fault indicator flashes a few times at startup, this is not a concern. However, if both indicators are off you should check the power cable. See the table below to interpret the terminal's indicator status:

Status Indicators - DH+, DH-485, DF1
Indicator Status Meaning
Comm On Normal Operation
Off

Fault Present- 

Ensure controller is in run mode. Check baud settings of controller/terminal. Check for proper controller connections.
Blinking Failed to establish communication
Fault On

Fault Present - 

Restart terminal. If the error persists, the terminal requires servicing. Click here for information about DO Supply's repair service.
Off Normal Operation
Blinking No applications loaded/application is corrupt. Reload the application.

 

Status Indicators - Ethernet/IP, ControlNet, DeviceNet Networks
Indicator Status Meaning
Comm On Normal operation
Off Hardware failure
Blinking Failed to establish communication
Fault On Hardware failure.
Off Normal operation
Blinking Application not loaded/application is corrupt

 

Status Indicators - Remote I/O
Indicator Status Meaning
Comm On Normal operation
Off Communication non-functional
Blinking Failed to establish communication, PLC may be in program mode
Fault On

Fault Present - 

Check baud rate and rack settings. Ensure proper connections from terminal to controller. Verify remote I/O is enabled.
Off Normal Operation
Blinking Application not loaded/application is corrupt

 

PanelView 300 Application Issues

Application Issues
Issue Possible Cause Action
Failed Application Download (Initial Attempt) Disconnected Communication Cable  Check cable type and connection
Improper Computer COM Port Selection Ensure you have the correct COM port number in PanelBuilder32 or WinPFT software
Communication Settings/Rate Incorrect Ensure computer and terminal share the same communication settings
Failed Application  Download (Subsequent Attempts) Communication Settings/Rate Incorrect Ensure computer and terminal share the same communication settings. Adjust settings in the Communication Setup screen
Application File Name Appears as ******* Invalid Application Redownload application
Unusable Application Due to Error Download new application
Failed Application Transfer from Memory Card Memory card incorrectly installed Reinstall, verify its installed correctly
Application to Large for Terminal Memory Reduce application size
Incorrect Data Checksum Ensure memory card is properly seated. It is possible the application may be corrupt
File Format Invalid Verify file format (.PVA)
Failed Application Transfer to Memory Card Memory card incorrectly installed Reinstall, verify its installed correctly
Memory Card May be Wire Protected  Change memory card protection switch
Another File on the Memory Card Erase/reformat card
Application to Large Reduce application size, erase/reformat card
Memory Card Format Invalid Replace/reformat card
Incorrect Data Checksum Ensure card is installed correctly
Application Does Not Exist Ensure application exists

 

Repair Your PanelView 300

Here at DO Supply, we offer repair services for your Allen-Bradley products, such as the Allen-Bradley PanelView 300. For more information or to request a quote, click here.

Panelview 300 Description Stock Level
2711-K3A10L1 DeviceNet Communication & RS-232 Port
In Stock
2711-K3A17L1 RS-232 (DF1) Communication Port
In Stock
2711-K3A2L1 DH-485 communication Ports
In Stock
2711-K3A5L1 RS-232 (DH-485) Communication Port
In Stock
2711-K3A5L1K RS-232 (DH-485) Communication Port, Conformal Coated
Available Now
2711-M3A18L1 RS-232 (DF1) Communication Port (8-Pin Mini DIN)
In Stock
2711-M3A19L1 RS-232 (DH-485) Communication Port (8-Pin Mini DIN)
In Stock
Panelview 300 Description Stock Level

More Information

The Allen-Bradley PanelView 300 Operator Terminals have monochrome displays for monitoring and controlling machines in various commercial and industrial applications. The width x height x depth dimensions of each unit are 5.53 x 7.6 x 3.21 inches. They are available in 24 Volts DC input power ratings and each terminal has 8 (F1 to F8) customizable function keys, 4 cursor keys, and 10 numeric entry keys. The PanelView 300 graphics operator interfaces can communicate with programmable logic controllers in the ControlLogix family through the DH-485, RS-232 (DH-4H5), DeviceNet, and RS-232 (DF1) communication options that are available with different terminals in the series.


An additional RS-232 printer port is available with some versions of the Allen-Bradley PanelView 300 operator terminals. These devices are designed for panel-mounting or enclosure-mounting applications in non-hazardous locations. Their enclosure ratings include the NEMA Type 12/13 and NEMA 4X ratings for indoor applications. Self-locking nuts are incorporated into the design of these terminals to allow for quick and easy installation. Their maximum operating temperature rating is 135 degrees Celsius. Apart from the custom legend kits available for all versions of the PanelView 300 terminals, Series B and later terminal editions support the use of the original equipment manufacturer (OEM) labels. A sealing gasket for sealing the terminals to the panels or an enclosure ships with each unit. Apart from the display unit, 2 light-emitting diodes (LEDs) on the terminals provide information about the system. The green indicator LED lights up when the terminal is communicating with another device and the red LED indicates when a fault occurs.

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