COVID-19 UPDATE: As of Saturday, April 4th our services are ✓ fully operational. We remain committed to providing reliable service to our customers. For a detailed summary of the additional safety measures we have in place, read more.

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COVID-19 UPDATE: Additional safety measures in place

The global outbreak of COVID-19 has created unique and unprecedented operational circumstances for organizations across the world. As of Saturday, April 4th, our services are ✓ fully operational. Our team is currently fully ready and capable of fulfilling orders and otherwise carrying out regular operations.

We remain committed to providing reliable service to our customers while doing everything we can to ensure the safety of our customers, partners, and associates. In accordance with recommendations from the World Health Organization (WHO) and the United States Centers for Disease Control (CDC), we have introduced the following special operational procedures to better ensure the health and safety of our customers, partners, and associates:

  • staff are working remotely, where possible;
  • surfaces throughout our facilities are thoroughly cleaned and sanitized frequently;
  • products are thoroughly cleaned before packaging; and
  • staff working in the office are frequently washing their hands and using sanitizing equipment readily available across our facilities.

We understand that the availability of our products is critical to many organizations and services. As we supply equipment for critical infrastructure services, we do not anticipate a situation where we are unable to continue our regular operation. We will be closely monitoring the situation and keeping our operational status up-to-date here, on our website.

Panelview 300

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The PanelView (PV) Plus 400 terminals by Allen-Bradley/Rockwell Automation provide advanced tools and capabilities for gaining exceptional control over industrial processes and machinery. These HMI (Human Machine Interface) devices are built for AC or DC operation, offering a level of flexibility that is often needed for industrial applications. The supported voltage ranges are 85 to 264 Volts AC and 18 to 30 Volts DC. The PV Plus 400 series are available with grayscale and color displays, and they feature base-configured units along with communication modules. The greyscale display has a diagonal measurement of 3.8 inches (96.5 millimeters) while the color version has a measurement of 3.5 inches (88.8 millimeters). Both versions have a resolution of 320 x 240 pixels. Also, the PV Plus 400 series provides 2 input options which are a keypad and a combination of a keypad and touchscreen. The analog-resistive touchscreen control option increases user-friendliness and it is designed for bare hand or gloved hand operation. Optimally, the touchscreen should be used with a 1.3-millimeter plastic stylus. 


The keypad of PV Plus 400 terminals has 8 programmable function keys, a numeric keypad, and navigation keys. The base unit of the PV Plus 400 terminals come equipped with RS-232 ports, USB ports, Ethernet ports, and modular communications interfaces. The base unit has only an RS-232 port and a USB port. Besides this, the PV Plus 400 terminals have a slot for a very convenient CompactFlash memory card. One of the main advantages of these devices is their capability to communicate through the DH-485, DH+, ControlNet, or isolated RS-232 networks. The modular design of these terminals allows the communication module to be installed on the backside of a device. The PV Plus 400 terminals come with power terminal blocks and 8 mounting levers. Besides that, the terminals have the preloaded and installed FactoryTalk View ME (Machine Edition) software package and similar panel cutouts as the terminals from the PV Standard 550 series.

The Allen-Bradley PanelView 300 Operator Terminals have monochrome displays for monitoring and controlling machines in various commercial and industrial applications. The width x height x depth dimensions of each unit are 5.53 x 7.6 x 3.21 inches. They are available in 24 Volts DC input power ratings and each terminal has 8 (F1 to F8) customizable function keys, 4 cursor keys, and 10 numeric entry keys. The PanelView 300 graphics operator interfaces can communicate with programmable logic controllers in the ControlLogix family through the DH-485, RS-232 (DH-4H5), DeviceNet, and RS-232 (DF1) communication options that are available with different terminals in the series.


An additional RS-232 printer port is available with some versions of the Allen-Bradley PanelView 300 operator terminals. These devices are designed for panel-mounting or enclosure-mounting applications in non-hazardous locations. Their enclosure ratings include the NEMA Type 12/13 and NEMA 4X ratings for indoor applications. Self-locking nuts are incorporated into the design of these terminals to allow for quick and easy installation. Their maximum operating temperature rating is 135 degrees Celsius. Apart from the custom legend kits available for all versions of the PanelView 300 terminals, Series B and later terminal editions support the use of the original equipment manufacturer (OEM) labels. A sealing gasket for sealing the terminals to the panels or an enclosure ships with each unit. Apart from the display unit, 2 light-emitting diodes (LEDs) on the terminals provide information about the system. The green indicator LED lights up when the terminal is communicating with another device and the red LED indicates when a fault occurs.

The Allen-Bradley PanelView 300 Operator Terminals have monochrome displays for monitoring and controlling machines in various commercial and industrial applications. The width x height x depth dimensions of each unit are 5.53 x 7.6 x 3.21 inches. They are available in 24 Volts DC input power ratings and each terminal has 8 (F1 to F8) customizable function keys, 4 cursor keys, and 10 numeric entry keys. The PanelView 300 graphics operator interfaces can communicate with programmable logic controllers in the ControlLogix family through the DH-485, RS-232 (DH-4H5), DeviceNet, and RS-232 (DF1) communication options that are available with different terminals in the series.


An additional RS-232 printer port is available with some versions of the Allen-Bradley PanelView 300 operator terminals. These devices are designed for panel-mounting or enclosure-mounting applications in non-hazardous locations. Their enclosure ratings include the NEMA Type 12/13 and NEMA 4X ratings for indoor applications. Self-locking nuts are incorporated into the design of these terminals to allow for quick and easy installation. Their maximum operating temperature rating is 135 degrees Celsius. Apart from the custom legend kits available for all versions of the PanelView 300 terminals, Series B and later terminal editions support the use of the original equipment manufacturer (OEM) labels. A sealing gasket for sealing the terminals to the panels or an enclosure ships with each unit. Apart from the display unit, 2 light-emitting diodes (LEDs) on the terminals provide information about the system. The green indicator LED lights up when the terminal is communicating with another device and the red LED indicates when a fault occurs.

Troubleshooting Your PanelView 300

PanelView 300 Startup Failure

If your PanelView 300 fails to startup properly, always check the power supply first. Ensure the terminal is receiving the correct voltage and that the wiring and connections to the power source are valid. In addition, you should also ensure the DC power positive and negative are attached to the proper terminals. 

PanelView 300 Status Indicators 

The status indicators are located on the back of your PanelView 300 terminal.  The COMM indicator is green and reflects communication. The FAULT indicator is red and reflects hardware faults. Upon startup, the fault indicator should be off and the comm indicator on. If the fault indicator flashes a few times at startup, this is not a concern. However, if both indicators are off you should check the power cable. See the table below to interpret the terminal's indicator status:

Status Indicators - DH+, DH-485, DF1
Indicator Status Meaning
Comm On Normal Operation
Off

Fault Present- 

Ensure controller is in run mode. Check baud settings of controller/terminal. Check for proper controller connections.
Blinking Failed to establish communication
Fault On

Fault Present - 

Restart terminal. If the error persists, the terminal requires servicing. Click here for information about DO Supply's repair service.
Off Normal Operation
Blinking No applications loaded/application is corrupt. Reload the application.

 

Status Indicators - Ethernet/IP, ControlNet, DeviceNet Networks
Indicator Status Meaning
Comm On Normal operation
Off Hardware failure
Blinking Failed to establish communication
Fault On Hardware failure.
Off Normal operation
Blinking Application not loaded/application is corrupt

 

Status Indicators - Remote I/O
Indicator Status Meaning
Comm On Normal operation
Off Communication non-functional
Blinking Failed to establish communication, PLC may be in program mode
Fault On

Fault Present - 

Check baud rate and rack settings. Ensure proper connections from terminal to controller. Verify remote I/O is enabled.
Off Normal Operation
Blinking Application not loaded/application is corrupt

 

PanelView 300 Application Issues

Application Issues
Issue Possible Cause Action
Failed Application Download (Initial Attempt) Disconnected Communication Cable  Check cable type and connection
Improper Computer COM Port Selection Ensure you have the correct COM port number in PanelBuilder32 or WinPFT software
Communication Settings/Rate Incorrect Ensure computer and terminal share the same communication settings
Failed Application  Download (Subsequent Attempts) Communication Settings/Rate Incorrect Ensure computer and terminal share the same communication settings. Adjust settings in the Communication Setup screen
Application File Name Appears as ******* Invalid Application Redownload application
Unusable Application Due to Error Download new application
Failed Application Transfer from Memory Card Memory card incorrectly installed Reinstall, verify its installed correctly
Application to Large for Terminal Memory Reduce application size
Incorrect Data Checksum Ensure memory card is properly seated. It is possible the application may be corrupt
File Format Invalid Verify file format (.PVA)
Failed Application Transfer to Memory Card Memory card incorrectly installed Reinstall, verify its installed correctly
Memory Card May be Wire Protected  Change memory card protection switch
Another File on the Memory Card Erase/reformat card
Application to Large Reduce application size, erase/reformat card
Memory Card Format Invalid Replace/reformat card
Incorrect Data Checksum Ensure card is installed correctly
Application Does Not Exist Ensure application exists

 

Repair Your PanelView 300

Here at DO Supply, we offer repair services for your Allen-Bradley products, such as the Allen-Bradley PanelView 300. For more information or to request a quote, click here.

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