Panelview Plus 6

In Stock - Ships Today In Stock
Ships Today

1-800-730-0292

The PanelView Plus 6 - 700 to 1500 terminals (700, 1000, 1250 and 1500) use modular components with value-added options for flexible system configuration; display module, logic module, and optional communication module. These terminals supports operator input via, via touch screen or via keypad and touch screen. These components are usable across the entire platform and install with minimal effort.

Allen-Bradley Panelview Plus 6

Series Technical Specifications

  • Communication input supports Ethernet and RS-232 serial
  • Firmware 6.00-8.10
  • Input voltage range from 18-32V DC
  • Power input either AC or DC
  • Compatible with PC software
  • Remote connectivity with VNC and FTP

 

Allen-Bradley Panelview Plus 6

Series Technical Specifications

  • Communication input supports Ethernet and RS-232 serial
  • Firmware 6.00-8.10
  • Input voltage range from 18-32V DC
  • Power input either AC or DC
  • Compatible with PC software
  • Remote connectivity with VNC and FTP

 

PanelView Plus 6 Incorrect Start-Up

If the PanelView Plus 6 terminal is not starting up correctly always check for adequate power first. Inadequate power can cause a variety of unpredictable behavior. Simply verify the PanelView Plus 6 terminal's power requirement in the specifications table. If the indicator lights do not turn on, either the power supply or the logic module has failed. It is also good practice to determine whether there have been any changes since the last startup. Determine what these are to see if they can be reversed.

Battery voltage, as well as processor and display temperatures, are indicative of other potential issues as well. Check the battery voltage, CPU and display temperatures from the PanelView Plus 6 terminal desktop or from the FactoyTalk View ME station configuration mode. If the voltage is below 2.75 volts DC, consider replacing the battery. Obstructed airflow in the chassis can cause the CPU and/or display to overheat. If the CPU temperature is above 95 degrees Celsius or the display temperature is above 55 degrees Celsius, try to moderate the ambient temperatures.

If you continue have start-up issues with your PanelView Plus 6 terminal, observe the splash screen for state messages and for the status or error codes. 

 

Power-On Self-Test Failures

Message Code State Action
Failed RAM 03 Fatal Replace Logic Module
Failed Backlight 3B Fatal Replace Display Module
Stuck Touch 3A Fatal Replace Display Module
Stuck Key 31 Fatal Replace Display Module

 

Please note: Power-on self-test errors are fatal and likely caused by failed hardware. 

 

Firmware Installation/Loading

Message Code State
Load Factory-Default Firmware Image into RAM E6 Restore
Write Factory-Default Firmware Image into Storage A5 Restore
Restore Factory-Default Configuration Data DC Restore
Write Firmware Image to Storage A5 Update
Load Firmware Image into RAM 1E Update
Invalid/Missing OS Firmware Image FF Fatal
Failed Firmware Stored Image Verification D2 Fatal
Failed Firmware Write to Storage A5 Fatal
Failed Firmware Update 0F Fatal
Firmware Failed to Validate Compatibility Index of Firmware Region 1F Fatal
Failed Firmware Validation (CRC/Format) 1E Fatal

 

Fatal firmware errors may be recoverable. Try re-installing the firmware, reset the terminal or factory defaults from the maintenance menu.

 

Common Status Codes

Message Code State
Machine Edition Load and Execute ME Init
Machine Edition Registration and Initialization K1...MA Init
Operating System Registration and Initialization H1...JA Init
Operating System Start Up G0 Boot
Boot Loader Jumps to Operating System FF AutoTest
Boot Loader Loads Firmware Image into RAM E6 AutoTest
Boot Loader Attempting PC Connection via USB Device 0A AutoTest

 

Watch Dog Reset (State: Fatal, Code: 02) -  Watch dog resets are typically caused by software failure. Simply watch for error repetition and take remedial action. 

Failed Restore Operation

Message Code State
Corrupt .pvb File - Restore Failure R4 Fatal
Unable to Write Intermediate Files to Terminal - Restore Failure R3 Fatal
Invalid Header - Restore Failure R2 Fatal
Invalid Header in .pvb File - Restore Failure R1 Fatal
Failure to Initialize Restore Operation  R0 Fatal

 

 

PanelView Plus 6 Status Indicators

Power indicators are located on the front of the PanelView 6 Terminal; they communicate the system status. The green LED indicator lets the operator know the system is running and the display is on, whereas the red LED indicator shows that the system is running but the display is in screen saver mode. 

There are also two indicators on the back of the PanelView Plus 6 terminal, which help the operator identify operating issues. The Green Comm indicator reflects communication issues while the red Fault indicator reflects hardware faults. The table below helps identify potential problems if the terminal fails during startup. 

 

Fault Indicator During Start Up

Fault Indicator (Red) Comm Indicator (Green) Meaning Action
Possibly Recoverable 
Blinking Off Previous Firmware Download Failure Reload Firmware
Fatal Errors
On Off Logic Module Hardware Fault

400 and 600 Terminals - Replace Terminal

700 - 1500 Terminals - Replace Logic Module

On Blinking Display Module Hardware Fault

400 and 600 Terminals - Replace Terminal

700 - 1500 Terminals- Replace Display Module

 

PanelView Plus 6 Terminal Component Anomalies 

 

Display Issues

Issue Action
Dim/Unreadable Display 

Check Brightness Setting

Control Panel on Desktop: Display>Backlight

FactoryTalk View ME Station Configuration Mode: Terminal Settings>Display>Display Intensity

Backlight Shutting Off/Unexpectedly Dimming

Check Screen Saver Setting

Control Panel on Desktop: Display>ScreenSaver

FactoryTalk View ME Station Configuration Mode: Terminal Settings>Display>Screen Saver

 

Touch Screen Issues

Issue Action
Touch Screen Operating Incorrectly/Inaccurate Input and Dragging

Calibrate Your Touch Screen:

Control Panel on Desktop: Touch Display Dialog Box>Calibration Tab

FactoryTalk View ME Station Configuration Mode: Terminal Settings>Input Devices>Touch Screen> Calibration

Screen Cursor Not Visible

Verify the Cursor is Enabled:

Control Panel on Desktop: Display>Advanced Tab

FactoryTalk View ME Station Configuration Mode: Terminal Settings>Display>Cursor

Touch Screen Not Accepting Touch Input

Attach USB Mouse:

Mouse Works but Touch Screen Does Not: Touch Driver or Screen is Nonfunctional

Neither Mouse Nor Touch Screen Working: Application Issue

 

If the PanelView Plus 6 display lacks a touch screen, you may not have a touch screen display. Check the label on the terminal and the part number of the unit to verify. 

Please Note: When calibrating your touch screen, the process requires five (5) screen touches. If the touches are not satisfactory, more will be requested until calibration is successful. If the touch screen does not calibrate or continues to malfunction replace the touch screen display for PanelView Plus 6 700-1500 models. Replace the entire PanelView Plus 6 terminal for 400-600 models. 

Keyboard Issues

Issue Action
Keyboard Operating Incorrectly Reattach the USB keyboard, restart the terminal
Keyboard Rejecting Key Input

Check Keypad Input -

If keypad works either the keyboard driver or keyboard stopped working. If neither the keypad nor the keyboard work, an application failure is likely

Keyboard is USB Composite Keyboard and Mouse  Simply use a standalone USB keyboard
USB Keyboard is Non-Operational Replace the USB keyboard. Current keyboard may be noncompliant

 

Mouse Issues

Issue Action
Mouse Operating Incorrectly Reattach USB mouse, restart terminal
Cursor Not Visible/Mouse Settings Require Adjustment

Verify the Cursor is Enabled -

Control Panel on Desktop: Display>Advanced Tab

FactoryTalk View ME Station Configuration Mode: Terminal Settings>Display>Cursor

Check Mouse Settings

Control Panel on Desktop: Mouse Dialog Box

FactoryTalk View ME Station Configuration Mode: Terminal Settings>Input Devices>Mouse

Mouse is Composite Device (Keyboard and Mouse) Replace with standalone mouse
USB Mouse Non-Operational Replace the USB mouse. Current mouse may be noncompliant

 

 

Reload PanelView Plus 6 Factory Settings

If your PanelView Plus 6 terminal failed a firmware update, you will need to reset the terminal to its factory settings. 

Re-Set Process:

  1. Press/hold Default switch (located on the back of the logic module) and simultaneously press and release the Reset switch. 
  2. Once you have released the Reset switch, release the Default switch. This will bring you to the maintenance menu. 
  3. Select "Special BOOT Action - None"
  4. Select "Special BOOT Action - Restore Factory Defaults" 
  5. Select "Continue booting with selected options"
  6. Press Enter on your keyboard. This will begin the default reset process

Repair Your PanelView Plus 6

Here at DO Supply, we offer repair services for your Allen-Bradley products, such as the Allen-Bradley PanelView Plus 6. Please click here for more information or to request a quote. 


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