COVID-19 UPDATE: As of Saturday, April 4th our services are ✓ fully operational. We remain committed to providing reliable service to our customers. For a detailed summary of the additional safety measures we have in place, read more.

×

COVID-19 UPDATE: Additional safety measures in place

The global outbreak of COVID-19 has created unique and unprecedented operational circumstances for organizations across the world. As of Saturday, April 4th, our services are ✓ fully operational. Our team is currently fully ready and capable of fulfilling orders and otherwise carrying out regular operations.

We remain committed to providing reliable service to our customers while doing everything we can to ensure the safety of our customers, partners, and associates. In accordance with recommendations from the World Health Organization (WHO) and the United States Centers for Disease Control (CDC), we have introduced the following special operational procedures to better ensure the health and safety of our customers, partners, and associates:

  • staff are working remotely, where possible;
  • surfaces throughout our facilities are thoroughly cleaned and sanitized frequently;
  • products are thoroughly cleaned before packaging; and
  • staff working in the office are frequently washing their hands and using sanitizing equipment readily available across our facilities.

We understand that the availability of our products is critical to many organizations and services. As we supply equipment for critical infrastructure services, we do not anticipate a situation where we are unable to continue our regular operation. We will be closely monitoring the situation and keeping our operational status up-to-date here, on our website.

COMPREHENSIVE REPAIRS, 
GREAT CUSTOMER SERVICE
We offer fast turnaround and low prices
Request Repair Quote

We offer fast turn around and low prices!

Request a quote for a repair?

You can contact us or you can request a quote instantly by filling out the form below.

ABOUT DO SUPPLY's REPAIR SERVICE

DO Supply Inc. is a worldwide supplier of automation parts, based in Raleigh, NC. Products we sell include Allen Bradley, Eaton Cutler-Hammer, Ge Fanuc, and Moscad. We also repair these products as well as offer exchange credit for your defective devices. We strive to offer great low prices, fast repair services, and fantastic customer service. Our Repair process is simple, first we will send you a quote, if you decide to move forward we will email you an RMA. Once we receive the item we will repair the item for the flat fee quoted on the RMA, so there are no surprises or up-charges for difficult repairs. Once the repair is complete we will contact you to verify shipping and payment details and then ship the item back to you.
READ MORE
DO Supply Storefront

THE REPAIR PROCESS

Request Quote Icon
Request Quote
Big Number One

First, we will send you a quote. If you decide to move forward, we will email you an RMA with shipping instructions.

Repair Item Icon
Repair Item
Big Number Two

Next, we will repair the item at a flat quoted price (so there are no surprises or upcharges). We will do everything in our power to complete the repair in the fast repair time quoted. We also offer rush repairs!

Return Item Icon
Return Item
Big Number Three

When the repair is complete, we will contact you to verify shipping and payment info. The repaired unit will be shipped back to you with our 1 Year DO Supply Warranty!

DEVICES WE REPAIR

DEVICES WE REPAIR

Allen Bradley Panelview

1403 Powermonitor II

Dataliner

InView

Allen Bradley PLC

Logic Modules

MessageView

Microview 2707

Allen Bradley Drives

Panelview 1000

Panelview 1200

Panelview 1400

Allen Bradley Motors

Panelview 2711E

Panelview 300

Panelview 5310

Allen Bradley VersaView

Panelview 550

Panelview 5500

Panelview 600

Eaton Cutler-Hammer

Panelview 800

Panelview 900

Panelview Component

 

Panelview Plus 6

Panelview Plus 1000

Panelview Plus 1250

 

Panelview Plus 1500

Panelview Plus 400

Panelview Plus 600

 

Panelview Plus 7

Panelview Plus 700

Display Modules

 

Panelview Plus 6 Compact

Comm Modules

Servo Controllers

       
       
       
       
       
       
       
       
WHAT WE REPAIR
WE CAN REPAIR YOUR DEFECTIVE PANELVIEWS THAT SHOW THE FOLLOW ERROR CODES:
Static RAM test
Terminal searching for a file to download
Erase boot flash area
Copy boot code
Boot code copy successful
Boot code copy failed. Check for error after boot code is copied to the onboard flash EPROM
Erase firmware from flash EPROM
Copy firmware to firmware flash memory
Firmware copy successful
Firmware copy failed
Performed CRC base firmware check
Firmware not compatible with boot code
Firmware not compatible with hardware
Watchdog test
Real time clock test
LCD RAM failed
Performed CRC extended firmware check
No executable code to run after boot
Wrong memory card format
CPU could not execute code
WE CAN ALSO REPAIR PANELVIEW HARDWARE ISSUES SUCH AS:
Broken touchscreens or keypads
Backlights
Displays (blank, lines, or dead pixels)
Broken housing and bezel